Customer Reviews for Perkins Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Perkins Service

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Ryan T. on

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Customer did not leave a comment.

Jerry A. on

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cliff P. on

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lawrence A. on

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very helpful.

Robert H. on

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This place is a dump. Not the image I'd think U-Haul wants associated with it's brand. Person that waited on me was very helpful, but not very knowledgeable. Equipment was in excellent condition.

Reynaldo G. on

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Never saw the inside of the location. Used phone app for drop off. It was a very safe location.

William T. on

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Nice auto repair shop.

ashley M. on

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Customer did not leave a comment.

Edward L. on

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They could have helped to hook up the trailer we had to do it ourselves other than that it was a great experience

Robert C. on

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nothing

Christopher N. on

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Location did not know how to use the check in portion of the website. Took three attempts. Tried to charge me almost double my quote. Took about 20 minutes to get checked in. Then nobody helped me hook up my trailer.

Edward L. on

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Everything was perfect and went very well thank you for doing an excellent job for your customers

Jacob C. on

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Deliver equipment and supplies to one pick up location so the customer doesn’t have to deal with multiple pickup locations and split orders. Ensure all rental equipment is reserved and available at time of pick up. Don’t park equipment in mud, I had to clean my driveway after loading because the trailer tires were covered in mud.

Rick M. on

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Samuel W. on

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Lorna H. on

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Chuck H. on

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Matt M. on

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I paid Perkins before I left their lot and three days later I was contacted by u haul saying I still owed the amount plus a 30 dollar late fee on the bill I already paid. At the location I requested a receipt and was told that I did not need one buy a lady with short blond hair who was in her upper 50s it appeared to me

Steve H. on

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Michael H. on

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Same as pickup location, no service. Just too to drop it over there by other trailers, which was on a down hill grade, and lucky if was able to stop it from rolling down to far. Thought abou tjust letting it roll on down the hill.

andrew F. on

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DROPPED OFF AFTER HOURS

John W. on

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Zero blankets available until the truck was brought up and we opened the back. There were a bunch just thrown in.

Rhonda S. on

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Although there was a miscommunication between Uhaul companies,the problem was handled very promptly and very professional and I was out the door with no problems. I would highly recommend their services to anyone. Rhonda Smith and Alicia Dodd from Texas

david D. on

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awesome!

mary W. on

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Customer did not leave a comment.

David L. on

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The truck smelled like urine, it was dirty inside, and the driver side door wouldn't shut all the way unless you slammed it shut. I contacted Perkins twice regarding a rental. First time was on 8-1-18. I left a voicemail and never received a return call. I called back on 8-2-18 and spoke to someone and left my name and number. I never received a return call. On 8-5-18 I reserved a 17' truck to pickup at 4:30 p.m. on 8-10-18. When I got there, all they had was a 15' and no mention of the 17' truck not being available. When I asked about returning the truck at noon on 8-11-18, the guy at the counter said it needed to be back before 8 a.m. because it had been rented at that time. I returned the truck at 9:30 Friday night. When I went to get my deposit back at 8:15 the next day, they were just getting to it. So much for it being rented out at 8. This was my first time dealing with Perkins Service in Raymore and it will be my only time. I would NOT recommend them.

Douglas C. on

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Steve I. on

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Patricia P. on

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All I had to do was drop off and they did the rest.

Brian M. on

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Customer did not leave a comment.