Customer Reviews for RightSpace Storage Rialto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of RightSpace Storage Rialto

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Edward R.
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I scheduled a pick up on Thursday 10/29/20 and when i did a young lady called me and explained that she didnt have the size truck for me 15'. She transferred my order to Right Space Storage on the same day. She told me nothing would change and that my schedule fir pick remains at 7am for Sat 10/31/20. On Friday at 5pm i missed a call from Patty at Right Space Storage and Patty left a mssg explaining that she doesnt have that feature to pick up at 7am, that i had to wait until 9am on Sat 10/31/20. When i tried to return call after 530pm they was closed. From my point of this situation Patty seemed to want to lock in this rental nd not try to solve this problem by reaching to me earlier on that Friday being that she had my order since Thursday before 5:30 pm. When i called uhaul customer service the lady explained to me that my early pick up still remains in effect i went to Right Space Storage and it didnt open til 9am and by the time all the paperwork was complete and i was ready to go it was 9:30am. Truck was very filthy on the outside. It was dry mud. Due to not being able to pick up until 9am nd not leaving til 9:30am i was forced to return the truck the next day and got charged for 2 days. The truck battery died and i had to wait for an hour for the roadside assistance to come and replace the battery which also took my time that i had to return it the same day. Very unprofessional and to me it seemed again like Patty wanted to make a sale so bad to call me just before she closed knowing i wasnt going to be able to find a truck of this size in short notice. I will never ever rent from Right Space Storage uahaul again. I was supposed to get a call from a regional manager to solve this problem and yet to receive a call from this person.

Adriana O.
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Customer did not leave a comment.

Jose G.
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Pete made everything fast and simple, very nice guy who cares about his job and customers! Truck was like new i had 0 problems what so ever!

William C.
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The cabin had a strong cigarette smell. Things didn't have a plastic seal/tag for things that could be charged. Was worried I would be charged. Other than that truck functioned well and the location of truck was well placed.

Orlando R.
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Very friendly staff. Answered all our questions and they were very informative. We will definitely recommend and will use again.

Reylynn C.
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Customer did not leave a comment.

Sherman S.
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Avelino D.
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John L.
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Renada B.
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Edwin M.
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Richard S.
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Manager was very helpful and friendly, and was able to answer any questions that I had. I would recommend this site to anyone that needs to rent a truck for moving, and there rates for storage are very reasonable.

Kim H.
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Outstanding customer service and very friendly atmosphere.Peter the representative that assisted me is hilarious person Truly enjoyed my overall experience & dealing with him.

Wade T.
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Customer did not leave a comment.

Carl D.
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Great guy, great service, in and out easy squeeze, lemon peezy!

Rebecca C.
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Nothing, everything was excellent. The service was very quick, staff very friendly and helpful. I will definitely use this facility again.

KEEVER C.
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no worries

aylin R.
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Nadaniel H.
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Alvin B.
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william B.
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