Customer Reviews for Simply Neat

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Simply Neat

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Terry S. on

Rating:

This location doesn’t even take U-Haul trucks anymore so it needs to be removed from the list.

Lawrence E. on

Rating:

Provide a place to leave my car when picking up a u-haul, or maybe advice on where I should park.

Cynthia R. on

Rating:

Customer did not leave a comment.

Rachel J. on

Rating:

Did not have anyone there at drop off, but helpful next day.

Daniel L. on

Rating:

Customer did not leave a comment.

Carsten K. on

Rating:

It's a funky building but the owner is very friendly and helpful. Everything went well and I would overall recommend this vendor.

Elizabeth G. on

Rating:

Simply Neat is fast, flexible and available. I drive past two U-Haul places just to get to them. Highly recommended.

Ashley O. on

Rating:

Nice place!

TAMMY P. on

Rating:

Customer did not leave a comment.

Edward D. on

Rating:

Customer did not leave a comment.

mildred A. on

Rating:

Mr. Peter is very dishonest. He says one thing and does another. He made an offer to take a smaller deposit up front and then put on my receipts that he received different amount. He did not want to give me receipts. He sent receipts with altered dates telling me he could not change them to the correct dates, he wanted to put the receipts in his name. How do you alter receipts and justify that it's ok. He sent me text messages trying to explain being dishonest and got mad because I refuse to cover up his lie. When you offer to help, You dont manipulate a situation to be dishonest. You let the customers know up front. Not half of what you can do on the side to make money. There is a reason why companies have policy and procedures. I am sure I am not the first person this has happen too. They need to be audit. I have use uhaul before and this is the worse. Independantly owned. A nightmare. Dishonest and no Integrity.

Steven W. on

Rating:

Customer did not leave a comment.

Mary H. on

Rating:

Derby was a plus great and very easy to rent. Thank u looking forward to the next move.

James G. on

Rating:

Keep doing what you are doing. This location was the best and great customer service !!

David H. on

Rating:

The location is *interesting*, but the guy is extremely nice and friendly.

Mark S. on

Rating:

Better lighting at lock box for the truck keys at nite. It's very hard to see numbers on lock box. Thanks Mark Skelding

Keyondra L. on

Rating:

Very professional and friendly!

Johnathan A. on

Rating:

Owner came in early to insure I was able to pick up my equipment on time.

PETER K. on

Rating:

Customer did not leave a comment.