Customer Reviews for Trent Drive Tire & Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Trent Drive Tire & Automotive

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Addison T.
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The passenger seat was dirty, the location was difficult to get in & out of and it was a little confusing where to go for the key

RYAN J.
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Customer did not leave a comment.

Lisa W.
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My only disappointment was they didn't have furniture blankets, we had to buy our own. The service was very kind and prompt.

Erik S.
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Customer did not leave a comment.

William H.
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It was a Sunday drop off. Closed or after hours. It was fine.

Jeffrey P.
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They were wonderful.

jacob S.
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Owner did not wear a mask & asked me to enter & close the door of his small office space

Kierra B.
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Customer did not leave a comment.

A-Alaisha J.
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Owner/manager was very rude

mike B.
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Customer did not leave a comment.

Jim M.
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I only gave this location five star review because of the manager, Lee who was amazing. Location was not the best

ELIZABETH T.
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They just told me to leave the truck. Didn't do any check in with me and said I would get a receipt later. It took two days to get a receipt.

PAUL T.
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Rude staff

Sam M.
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Customer did not leave a comment.

Gilbert J.
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Customer did not leave a comment.

Roderick D.
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Rough neighborhood.

Laura A.
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Customer did not leave a comment.

Thomas J.
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The U-Haul website would not let me do a self-checkout. It said my GPS location was not at the rental location. After 20 minutes on hold, I was able to get customer service to check in for me. Just before I left, the location manage came out to help me. He said it happens all the time because U-Haul has an incorrect address listed for them. Please fix this.

Andrew W.
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Location is in dangerous area where people were walking up trying to sell me drugs. Dropped trailer and had no way to secure and had to hope to God that it wouldn't be stolen overnight until it was checked in monday.

Thomas R.
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Orders furniture dolly and 10 blankets and NEITHER was on the truck or available on pick-up. U-Haul changed to this from original pick up location and should be responsible enough to make sure the location has the required items one order 1 month ahead of time !!! The Truck itself had only 5/8th gas in the tank yet wehen returned filled it up fully as one cannot go back and forth filling and looking in the gauge in the cab. Overall very poor performance.

Robert P.
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This experience was a disaster! I've rented many times from Uhaul and never had such a disappointing experience. We tired the pickup method with a representative present. The location had not prepared everything online so we had to call Uhaul many times and wasted almost 2 hours of our moving time trying to get the situation corrected. I had tried to contact the location all day before the rental time and they never answered. About a hour before our pick up time the location representative call and asked if I had dropped off a truck earlier- I said no we are to go pick up our truck. He was confused. If he hadn't called I would never been able to call him when things went so wrong. This was totally unessary and such an inconvenience to us. When I talk to a representative on the Uhaul 800 number I told her I felt we should reimbursed for our inconvenience and trouble. She that I need to talk to someone after the rental was completed. She was not very helpful. In general this was hands down the absolute worst move thanks to the incompetence of your location!!!!

Reginald L.
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The 24/7 process was not easy or helpful or quick or efficient. The total price was 233$ when I reserved my truck but when i got the bill it was 270$ with tax but why would you not tell me that upfront. The gentlemen at the shop isn't in control of anything that frustrated me but this was not a pleasant experience at all.

David B.
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Customer did not leave a comment.

Nicole G.
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Customer did not leave a comment.

Tony A.
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Customer did not leave a comment.

Vernell H.
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Customer did not leave a comment.

barry S.
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Customer did not leave a comment.

CARLISA M.
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Customer did not leave a comment.

Shannon B.
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Customer did not leave a comment.

Marian A.
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The previous renters had left some things in the truck which we found when we started loading our stuff. The rental process wasn't too efficient.

Steven C.
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Customer did not leave a comment.

TERRY S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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