Customer Reviews for Yellowstone Imports

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Yellowstone Imports

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Gail M.
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Drop off quick and easy.

Scott M.
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The guy working there was the best.

Neil T.
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Customer did not leave a comment.

Henry V.
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Truly excellent service and easy to work with!!

ROBERT JAMES S.
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Customer did not leave a comment.

Robert E.
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Truck only had 3/8 tenths of fuel. Truck windows were filthy. At least clean windows.

JENNIFER M.
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Customer did not leave a comment.

JACKSON T.
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JAMES WADE C.
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all was good

DONALD C.
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Customer did not leave a comment.

TODD C M.
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G e t Richard some help. This guy is excellent. You should promote him and get him an assistant or 2. To much business for 1 person to handle.

Mark F.
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Great friendly service from the Rep this time around

JO S.
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Richard was an awesome person to work with for all my moving supplies and rental equipment/trailer. I highly recommend this location.

LARRY H.
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Customer did not leave a comment.

Mark W.
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Mark F.
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The guy at the pick up store was obviously high as a kite. My guess is meth. He was very scattered, going a mile a minute and showed very bad customer service in front of me but 3 other clients as well. The truck was filthy inside and out. I had to hook up the car hauler is was towing. He also did no equipment walk around/check. Very unprofessional.

Debra M.
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Customer did not leave a comment.

Michael J.
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Customer did not leave a comment.

Gage H.
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The person at the Yellowstone Imports location pretty much guaranteed I'll be going no where else for my moving needs from now on. He was so helpful, positive and informative. Great representative of U-Haul!

Robert P.
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The gps location from email Uhaul sent when using the mobile pickup took me in the wrong direction at least 7 miles west of the actual location!

JERRY S.
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Customer did not leave a comment.

KAREN S.
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Customer did not leave a comment.

JONATHAN S.
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Hire someone with an IQ higher than a shoe size

KEITH CARSON S.
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Great customer service. Everyone I worked with was very helpful.

Casey H.
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Customer did not leave a comment.

SANDRA W.
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Mobile pickup was a nightmare. GPS location was not where the vehicle actually was. Had to drive back and forth to check in on the mobile app. This process at this site needs fixing.

Scott R.
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The online return process didn't work very well. Fortunately, I talked to a woman at U-Haul who dealt with it. Josh at the location in Livingston, MT was also very helpful when I picked up the trailer and when I went back to make sure that everything was fine with my return.

Lesa H.
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Elizabeth F.
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Todd F.
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Eric R.
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When I made my reservation I had chosen a drop off site near my destination. Somewhere along the way it was switched to a different UHaul dealer (across town). This was inconvenient and not appreciated.

Katie D.
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Josh was really helpful and made the whole process stress-free. Experiences I've had at other locations have not always been great, but Josh's friendly and efficient assistance would lead me to not even hesitate to rent from this location again. Thanks!!

Paula R.
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Customer did not leave a comment.

Betty D.
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John M.
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Customer did not leave a comment.

Dicksie P.
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Insurance charged on trailer after I asked it NOT to be. Took extra $70 that I really don't have now. I had to move due to Covid19 job loss. Would love to get that refunded ASAP

Robyn T.
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Customer did not leave a comment.

kelly D.
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Cleanest u-haul I've ever rented.

Marco J.
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Customer did not leave a comment.

Carrie J.
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Richard and Josh both were very helpful and efficient in completing my rental and return.

Linda M.
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Customer did not leave a comment.

John C.
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Everything was good and nice people

David K.
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Customer did not leave a comment.

Ashli H.
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Nothing, they were on top of it and great to work with!

Chris B.
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Josh made the rental process a breeze and I really appreciate all the work they do at that location.

John H.
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the lone associate was top notch and made things work effortlessly. I recommend him to others highly!

Katrina F.
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My experience was great. This is my 2nd rental from this location and I will continue to use as needed. Richard at the desk is wonderful and has such outstanding customer service. Thank you!

Eric R.
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Customer did not leave a comment.

Ralph H.
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Steven T.
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Richard at Yellowstone Imports U-haul was very helpful and went the extra mile to accommodate my additional travel in bad weather to get my rental for me.

Bill T.
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Robert was outstanding. He is extremely knowledgeable and accommodating. I don't use rentals daily but if I did, I would return.

Jeffery K.
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Easy from start to finish! 485 miles, 1.5 days, could not have been more successful. Thank you!

Darella S.
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We had a very successful trip. We really enjoyed speaking with Richard at the Livingston MT location. He was helpful, explained everything precisely and made sure we understood everything on the contract. He was friendly, polite and made sure we got the pick-up on time.

Edwin M.
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Nothing! I had a great rental experience ----- Richard was extremely nice, helpful, and full of information. Great Job.

Wayde A.
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Richard was awesome. I run 12 retail stores, and he provides superior customer service. I'd hire him in a heartbeat.

Winifred W.
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Customer did not leave a comment.

Rebecca T.
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Reason for final rates are confusing.

Erika R.
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Excellent service with exceptionally friendly staff. I would 10/10 use this service again, though I hope I don't have to move for a long, long time. Moving is the worst - but, Josh, the employee that rented me the u-haul, made the moving process much easier (and dare I say fun!). Josh is an excellent employee - I hope he is monetarily compensated for his performance, job, and enthusiasm. He's a great asset to the company and I hope he's treated well so that he sticks around.

Paul B.
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All was well!

Chris S.
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First time using. Trailer was in great working shape and towed well. Friendly staff at both ends. Will sue again

Clay B.
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Customer did not leave a comment.

George O.
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Jason N.
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both tow dollies on the lot were in need of repair

Jeffrey K.
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The gentleman at Yellowstone Imports was very helpful and friendly.

SAM T.
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Richard gave us very good service and was knowledgeable about the products and procedures. He loves his work!

Andrew S.
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Customer did not leave a comment.

Catherine T.
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Great service. Super nice, helpful and very accommodating.

douglas M.
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Customer did not leave a comment.

HETTA W.
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So kind and helpful! Richard and Samantha really took care of us here in Livingston.

janet L.
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The manager is terrific!

Phillys B.
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Nothing the gentleman made it very easy and fast. Thanks again.

Marjorie S.
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He was very nice and tried to help me on my multiple break downs on the journey to my destination. Everything started going downhill in Twin Falls, ID

James W.
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Customer did not leave a comment.

James W.
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Customer did not leave a comment.

JOY L.
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James W.
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James B.
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James W.
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Sandra S.
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James W.
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Customer did not leave a comment.

Charles R.
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cedrick A.
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Everything was great. Josh is great

James W.
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Excellent customer service.

Alain K.
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Extremely good service. 10/10 will use again.

james B.
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Personnel was not uhaul but knew what needed to be done and was friendly and accommodating.

paula G.
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Customer did not leave a comment.

Layne W.
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I was charged a different milage rate than I was guaranteed and then a local rep by the name of Kyle Moody and his manager both accosted me on the phone using "bait and switch' tactics to justify overcharging me. Both of these local customer service representatives were rude, unprofessional, unethical, and insulting!!!! I was able to receive positive assistance from Shawn at the national UHAUL office. Thank you Shawn because you saved the day for me. I hope this information gets forwarded to Kyle moody's and his supervisors boss and that appropriate action are taken to reprimand both of these rude and unprofessional employees.

LeVay L.
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Richard was great to work with. UHaul however needs to get their act together and have trucks available in the county THAT WE MADE A RESERVATION FOR 10 WEEKS PRIOR. You screw your local agents and your customers.

Eric H.
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Customer did not leave a comment.

Glenn M.
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Customer did not leave a comment.

Tristan P.
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Super accomodating and helpful

AUTUMN BERNARD N.
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They are working to help us get a full refund.

No reviews have been submitted for this location.

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