Staff is most excellent, personable professional knowledgeable and helpful, it was a good experience. Thanks
Richard C | Overall ExperienceIn Towne Self Storage LLC
200 N 9th Ave, Saint Charles, IL 60174Customer Reviews
Features Available at this Facility :
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 5' x 8.4'Miscellaneous Storage
Size Guide- Rate:
-
$49.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- No Electricity
- Rate:
- $49.00 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 8.4'1-2 Bedroom Home
Size Guide- Rate:
-
$89.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- No Electricity
- Rate:
- $89.00 Per Month
-
![Example storage unit layout]()
Small
10' x 5' x 8.4'1-2 Bedroom Home
Size Guide- Rate:
-
$89.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- No Electricity
- Rate:
- $89.00 Per Month
-
![Example storage unit layout]()
Medium
7.6' x 10' x 8.4'1-2 Bedroom Home
Size Guide- Rate:
-
$149.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- No Electricity
- Rate:
- $149.00 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 8.4'2-3 Bedroom Home
Size Guide- Rate:
-
$154.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- No Electricity
- Rate:
- $154.00 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8.4'2-3 Bedroom Home
Size Guide- Rate:
-
$289.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- No Electricity
- Rate:
- $289.00 Per Month
Vehicle Storage (RV, Boat, Car & More)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Staff is most excellent, personable professional knowledgeable and helpful, it was a good experience. Thanks
Richard C | Overall ExperienceShannon is outstanding! She’s a keeper!
Jeff G | Overall ExperienceBeing a single female, I felt completely safe with the security, lighting and access in the building after renting here for a couple of years. The constant temperature was a blessing both in summer and in winter. I highly rate the cleanliness throughout the building and it was convenient to have a bathroom available if needed.
Shelley G | Overall ExperienceStaff was very accommodating, informative, helpful and very friendly..
Karen P | ReservationFacility and staff are awesome! The U-Haul process to rent a moving van is nothing less than horrid for both customers and staff:(
Mark D | Overall ExperienceThe best!
Tom S | Overall ExperienceI had a storage unit at In-Towne Storage for 4 years and I have nothing but positive things to say about the facility. Cathy and staff were always pleasant and accessible. There was one incident where one of the couches I had in there get water damage from a leak in the roof and the couch was ruined but I was going to get rid of it anyways. I told Cathy that and she said that the staff would take care of it when I moved out and they did. Additionally, I moved out in early Sept and they reimbursed me for the 26 days I wasn't going to be there. I highly recommend this facility for your storage needs.
Robert B | Overall ExperienceOur items came out of storage the same as they went in. Facility is well maintained with a friendly and knowledgeable staff. I would reccomend In Towne Storage to anyone looking for storage or U-Haul services.
Jeanne J | Overall ExperienceExcellent service
Muharem H | Overall ExperienceIt was nice to be able to talk to someone when needed.
Mark J | Overall ExperienceI was treated with courtesy and respect. The staff were very helpful. Great all-around experience. Thank you.
Lee S | Overall ExperienceThe ladies were extremely helpful with the rental truck and the storage unit. Thank you again.
Dean H | ReservationAbsolutely wonderful experience. Super clean and great staff/owner. I would highly recommend.
Anne K | Overall ExperienceThe move-in process was simple, Kathy was very helpful, the space was as described online, and the price is fair. Doesn’t get any better than that.
Richard L | ReservationBoth Cathy and Shannon were very helpful, professional and friendly! The day I emptied out my unit and closed my account, Shannon was extra helpful! The right ideas about customer service evidently trickle down very effectively in the culture of this business!! Thank you and congrats on having a staff that takes care of your clients so well!
Douglas B | Overall ExperiencePhenomenal experience at your facility—clean, safe, easy access, friendly informative staff! Highly recommend to everyone and will definitely come back if I need storage! Thanks for best experience ever—wish customer service everywhere else takes care of business like you do!
Danette E | Overall Experience