The young lady that helped me on October 20, 2026 was amazing.
Cynthia H | First Impressions- District of Columbia DC
- Washington
- 20003
Self Storage Units in Washington, DC, 20003
U-Haul Moving & Storage at S Capitol St SW
(@ P St NO CUSTOMER PARKING)
- Hours
- Directions
- View Photos
-
Promos
-
1-Year Price Lock:
Monthly price remains the same for your first 12 months. -
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation! -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
-
1-Year Price Lock:
Services at this Location:
Contact Us
1501 S Capitol St SWWashington, DC 20003
- Estimated Distance:
- (@ P St NO CUSTOMER PARKING)
Services at this Location:
Office Hours
- Mon–Thur7 am - 7 pm
- Friday7 am - 8 pm
- Saturday7 am - 7 pm
- Sunday9 am - 5 pm
Storage Access Hours
- Mon-Sun: 5 am - 10 pm
- Indoor Storage
- Climate Control
- Online Move-In/Rent Now
Services at this Location:
Features Available at this Facility:
- 1-Year Price Lock
- No Deposit or Admin Fee
- Affordable Rates
- Electronically Controlled Access
- Room Sizes For Every Need
- Free Online Account Management
- Free Use of Loading Carts
- Convenient Elevator Use
- Ask About Our Automatic Credit-Card Payment Plan
- Fire Protected: Sprinklers and Alarms
- Open 7 Days A Week!
- Indoor Storage: Twice the Protection and Security
- 1-Year Price Lock
- No Deposit or Admin Fee
- Affordable Rates
- Electronically Controlled Access
- Room Sizes For Every Need
- Free Online Account Management
- Free Use of Loading Carts
- Convenient Elevator Use
- Ask About Our Automatic Credit-Card Payment Plan
- Fire Protected: Sprinklers and Alarms
- Open 7 Days A Week!
- Indoor Storage: Twice the Protection and Security
- Clean - Dry - Secure
- Clean Customer Restrooms
- 24-Hour Access Available
- Climate Controlled: Just Like Your Home
- Low Cost Insurance
- Package Signing and Receiving
- Re-Use Area: Neighbors Helping Neighbors
- Make Your Payment Online!
- 24-Hour Video Monitoring
- Individually Alarmed Rooms
- Extra Tall Rooms - 10ft
- Covered Loading and Unloading
- Onsite Forklift Operators: Pallets and Large Shipments
- Convenient Elevator Access
- Your Lock/Your Key
- SafeStor Protection
- 24-Hour Access
Promotions:
-
1-Year Price Lock:
Monthly price remains the same for your first 12 months -
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation! -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
Available Units (All Sizes are Approximate)
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Small | 50 sq ft
-
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rollup
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 3rd Floor
- Street Level
- No Climate
- Rollup
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$149.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rollup
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 7' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$154.95
Per Month
- Interior
- 3rd Floor
- Street Level
- No Climate
- Rollup
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 7' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$154.95
Per Month
- Interior
- 3rd Floor
- Street Level
- No Climate
- Rollup
*Minor Structural Support Column In The Interior Of The Room
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small
5' x 8' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rollup
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$204.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rollup
*Minor Structural Support Column In The Interior Of The Room
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$214.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rollup
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$214.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- No Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$219.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
*Support Column In Room
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$224.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
*Column In Room
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$229.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rollup
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$239.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rollup
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Medium | 51-150 sq ft
-
Medium
5' x 15' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$229.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rollup
*Minor Structural Support Column In The Interior Of The Room
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
8' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$244.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rollup
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$259.95
Per Month
- Interior
- 3rd Floor
- Street Level
- No Climate
- Rollup
*Minor Structural Support Column In The Interior Of The Room
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$264.95
Per Month
- Interior
- 3rd Floor
- Street Level
- No Climate
- Rollup
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$264.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rollup
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$354.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Storage Lockers
Storage lockers are generally reduced-height storage units. Located inside of a self-storage facility, these units provide the same security and convenience of traditional storage units.
Storage Lockers
Storage lockers are generally reduced-height storage units. Located inside of a self-storage facility, these units provide the same security and convenience of traditional storage units.
Small | 50 sq ft
-
Small
5' x 5' x 4'- Rate:
-
$54.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Elevator
- No Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 4'- Rate:
-
$59.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- Elevator
- No Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 4'- Rate:
-
$64.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Swing
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 4'- Rate:
-
$64.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Swing
*Minor Structural Support Column In The Interior Of The Room
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 5' x 6'- Rate:
-
$64.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rollup
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 7.5' x 4'- Rate:
-
$64.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
- Swing
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 4'- Rate:
-
$64.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- Climate
- Swing
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Small
5' x 5' x 6'- Rate:
-
$64.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Stair
- No Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 6'- Rate:
-
$69.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- Climate
- Rollup
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 4'- Rate:
-
$69.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- Climate
- Swing
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 6'- Rate:
-
$69.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Stair
- No Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 6'- Rate:
-
$79.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Climate
- Rollup
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 7.5' x 6'- Rate:
-
$89.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rollup
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 4'- Rate:
-
$129.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
*Unit Is Two Rooms With Two Doors
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 4'- Rate:
-
$129.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- Climate
*Unit Is Two Rooms With Two Doors
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Small
5' x 10' x 6'- Rate:
-
$134.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rollup
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 6'- Rate:
-
$144.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- No Climate
- Rollup
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
What Is Online Move-In / Rent Now?
Services at Other U-Haul Locations
-
U-Box® Containers
We ship across town or across the world!
-
Trailer Hitches
We'll put a trailer hitch on any vehicle!
-
Propane
We offer refill and tank exchange at 1,500+ centers!
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews Work- Rating:
- 5.0
The Supervisor Neka was so helpful for me. I appreciate her and her staff they deserve a bonus or raise for Customer Service… I appreciate all of them thanks so much.
WANDA D | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
SHAKITA K | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
DAVID L | Overall Experience- Rating:
- 5.0
Thanks for everything have a blessed day
Annie J | Overall Experience- Rating:
- 4.0
Satisfied
FREDERICK G | Overall Experience- Rating:
- 5.0
Great Customer Service
FREDERICK M | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
STANISLAUS L | First Impressions- Rating:
- 5.0
Great customer service. The ladies were angels 😇
Wenndy W | Overall Experience- Rating:
- 5.0
I would like to give special acknowledgment to two of your representatives\. Both were extremely professional, patient, and helpful\. On Sunday, a young lady working at the front desk, approximately in her late twenties to early thirties and not wearing glasses, was especially kind and patient\. She respectfully walked me through how to use the app and even took the initiative to make sure I understood the process\. There was also another representative who assisted me on Monday morning\. She was wearing a cap and appeared to be approximately 40–50 years old\. She was very professional, friendly, patient, and knowledgeable about the app\. She took the time to help me troubleshoot the issue and made the experience much easier\. Professionalism, patience, and friendliness go a long way, and they genuinely had a positive impact on my overall experience\. No paying customer wants to feel as though they are a nuisance for asking for assistance\. Both of these representatives made me feel respected and welcomed\. Thank you to both of them for their kindness, patience, and professionalism.
Solomon W | Overall Experience- Rating:
- 5.0
Very professional.
Edna E | Overall Experience- Rating:
- 1.0
The check in/move in experience was appalling and the worst Ive ever seen ; I had reserved a storage unit and upon arrival was told that reservations are not final and that UHaul doesnt decide the rules, the manager of the location does!! The price had gone up, I was told to leave if I was not happy. The person checking me in had no idea what they were doing, he would not respond to my questions, told me no units were available (turns out, there were plenty ) and left half way through registration, never came back, no explanation; someone else had to start over. I was also surprised that the website did not indicate clearly that I was obligated to have an insurance, which increases the monthly price. I was then given a map to reach the unit but no explanation on how to get to the entry of the storage facility, which was far and hard to reach; once in the facility, the drawing given by the front desk person was wrong and given the amount of storage units, i was lost and struggled to find the unit, and the place is completely empty so no help available. I was told the lock would be inside the unit; there was no lock so I had to leave and go back. The staff was incredibly rude, not helpfyl, takes calls and gets distracted mid registration, it took me 2 hours!!!!!!!! to get registered with the interferences. This was by far my worst customer service experience and I will get my belongings out of this storage facility asap. Lastly, the facility isn not well maintained; the elevator barely works and kept stopping or the door wouldnt close
Sidonie L | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
GEANIE J | Overall Experience- Rating:
- 3.0
My unit was on the third floor. For a very long period of time, the only elevator that went to floor 3 was out of service so I was unable to move my large heavy items out sooner. Not the worst thing in the world but terribly inconvenient. There wasn’t any good or consistent communication about the repair or how long it would take. I believe the elevator was done for over 2 months and I had to physically show up to confirm if it was operational. The staff is very friendly and helpful in person though.
LAUREN M | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Vincent R | Overall Experience- Rating:
- 3.0
I have rented at UHaul because it was convenient. I have been there for nearly 17 years because it was convenient. After the staff failed to notify me that there was a flood in my unit that destroyed most of my possessions which I could have saved had I known they were wet, I tried to find another storage facility, but realized I was stuck with this one because it was convenient. Not cheap, but the cost of driving elsewhere in time and effort made this expensive storage convenient. Aside from the flood and destruction of most of what I had stored that one time, the facility has always been clean. The facility is NOT well-,maintained because most of the time for the past 5 years or more, the automatic elevator has been out of service when I needed it. This past time it was more than a year out of service. Every 3 years, I have had to update my credit card. Every three years, I had done that, and yet every three years, after updating my credit card info, UHaul has billed me for a penalty because UHaul failed to use the information that I supplied. Every three years, I have had to call again to have the penalty I did not deserve removed from my bill. I am assuming this UHaul location is too valuable to avoid higher use development, and so I would not recommend use of this facility since it will be torn down for development fairly soon.
STEVEN L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
YENI P | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
LUKE L | Online Move In- Rating:
- 3.0
Price kept increasing.
Robert T | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
JULIA S | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Proserpine P | Overall Experience- Rating:
- 1.0
The elevators are broken a lot so it’s very inaccessible if you are disabled, especially if you have a 3rd floor locker. When I moved in and out the elevators weren’t working which was quite frustrating. The maps are and guides around the floors are a bit hard to follow so the place can feel like a maze. To make matters worse, I had an abysmal experience with a staff member who was rude, overstepped in our conversations, and didn’t seem to know whether or not utilities were working. All in all my experience was very disappointing
KIERSTEN A | Overall Experience- Rating:
- 5.0
I had a great experience during my entire 12+ years of storage. Clean facilities, friendly and professional staff, always willing to help. My only complaint is that %#^$ elevator system! It’s time for an upgrade… 🤷🏾♂️
ALAN N | Overall Experience- Rating:
- 5.0
I reserved a storage container on 8/30/26 and it was not mentioned to me about a 1 year lock down promotion? I just saw this when pulling up a reservation that I made to rent a cargo van
GAYNELL N | First Impressions- Rating:
- 1.0
I put a bed in storage and it came back with holes in the bed
EBBONY H | Overall Experience