The location has nobody there to assist. Even though I was told I could pick up till 10:00 pm. It took me two hours with various phone call attempts to pick the unit up. The final phone call took an hour to get everything processed. I would not consider that as an efficient use of ANYONES TIME. THE PHONE NUMBER I WAS ORIGINALLY CALLING I FINALLY FIGURED OUT….. COULD NOT UNDERSTAND ENGLISH!!!!!!!!!!!!! This was a disaster from the time I picked it up!!!!! THAT WHOLE SITUATION CHANGED MY WHOLE PLAN!!!!!!! Two hours changes much!!!! TIME IS OUR MOST VALUABLE ASSET.
Belinda M
Beverage Barn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ashley, OH 43003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.0 Average Customer Rating
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There was only one 10 ft.truck available. It had no ramp to.load. Upon arrival the employee could not help.me obtain the vehicle I spent 30 minutes of my.time trying to work on glitches with the online and mobile app. I had to call 2 different numbers.for help. They should just post the number there somewhere The lock was very confusing with the code and not user friendly with someone that has carpal tunnel. Overall 2/5, not work $60 for 3.5 hours of use
Amanda ROvercharged and didn't know what they were doing
Zach G