The employee was very kind and considerate given the circumstances. Only some of the equipment (utility dolly)I requested was located on premises when I arrived. I had to go to another u-Haul location to pick up the additional equipment (furniture dolly) I requested. The other facility was not notified to expect my arrival for the equipment. I was told the 20 ft truck had a half tank of gas which was actually 1/8 tank. I was compensated for the gas.
Elizabeth S
Martinas Family Thrift Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Asheville, NC 28806
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The salesperson was delightful and very helpful. She made the experience top notch. I look forward to seeing her again. Definitely will rent from this location again.
Glenn CThank you for providing a safe truck. We always rent U-Haul because we know we can count on quality and great service
Stephen BThe location was fine but I had a terrible experience with the app . I will not be using the app again
Tyler RThe equipment was mostly clean but could have been cleaner there was liquid in the cup holders and white pieces of stuff in the back. This location had no service and it was extremely hard to use the app and check out due to the poor reception. It was not a quick and easy process like it was supposed to be and I had to call support because photos were not uploading and going through. It was a very frustrating experience. Pick up instructions were not clear and I saw others struggling while I was there as well. I’d recommend an in person check in and checkout process at this location if you can or just don’t bother with the app and call support.
Miracle O