The van was dirty and even had a ticket on the floor board that said to not rent. The employee referred to me as "Tucker Fucker" The check-in process with the app took a really long time and then I still had to wait for the employee to get the key out of the key drop box. The price that I am being charged is not what the order was for.Jason T.
Trailer Rental & Towing in Bloomington, IN at Switchyard Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Bloomington, IN 47401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Paid $202 for a van for one day that was supposed to be $19.95. Then when I returned it I got a bill for $49 for the one day rental saying my card is going to be charged again. The bill also lists a $2k charge for gas but shows my 18 miles added to the odemeter. It makes no sense and I want my $202 back.Charlotte W.
More expensive than I expected.Herbert K.
I was extremely pleased with the kindness and compassion I received from this location. They were very flexible and understanding of my circumstances which made my situation much more manageable. I would definitely recommend them to a friend and will absolutely use them again!Kristin G.
Fire the incompetents!Bethene H.
The tow dolly that I rented had the right front support of the fender vent amp so much that it was rubbing the tire. The belt tensioner on the left side was turn up to where it was missing some parts and the belt had been cut shorter than the other side.Ben B.
Scott and Scott were both amazing and up beat people. I will use this location again. Thank youAJMAL S.
Very nice people and they care about your needs.Henry S.
Excellent service an ease of access.Kenneth T.
I initially went to the indicated location but was told the truck was elsewhere. The second location was not clearly marked for people who are not familiar with the area. The truck's fuel tank was lower than the indicated level on the paperwork. And lastly, we were overcharged. The quoted online price was not what we received.Julius A.
The guy who hitched the trailer kept the safety chains too loose so much so that one of them literally broke apart during the middle of my journey and cost me an additional trip to a Uhaul neighborhood dealer just to get that fixed.ANKIT M.
Anthony at Switchyard Storage went above and beyond regular customer service. He was extremely helpful and patient. He helped me make a quick necessary change and he was over-the-top polite and respectful. I highly recommend everyone use this location for UHaul rentals!Amy B.
I drove max 12 miles and I put $17 of gas in the truck and the attendant was on the phone when I told him He didn't really try concerned and kept on taking on the phoneWilliam S.
Anthony was great. Keep up the hard work.Brian M.
Guy. Was rude. Truck was drift. In it and trash under seat. Really rough driving first 30 miles then just started driving smoother. Started out jerky and. Not wanting to build up speed. To speed limitChrstiona B.
Love the automated drop offJames D.
Location was hard to findMICHAEL C.
Staff was friendly, accommodating, and the experience was great. What was a somewhat stressful day by nature was made easier with regards to the rental. I will definitely choose this location in the future and recommend to friends.chris H.
The cab reeked of cigarette smoke, which was unpleasant.Brandon C.
I was extremely impressed by the courtesy and professionalism!Sherlyn F.
They were efficient, helpful, and knowledgeable.WALTER P.
Great people, no issuesDarby H.
The location is tough to figure out where to park; especially with large trucks and if having to maneuver around other vehicles. I have sent an email but I was charged for extra things that I should not have been charged for upon returning.Jason T.
I did not get my 25 discount for returning cleanPeggy P.