We arrived at Happy Tire discovered that that none of the additional moving items were not in the truck. The truck had less than a 1/4 tank of fuel and the truck was dirty in side in the back. We spent an hour on the phone with uhaul to remove the moving equipment charges from our bill. The online check in did not work wellWILHELMJOSEPH B.
Trailer Rental & Towing in Burlington, NC at Happy Tire
(U-Haul Neighborhood Dealer)
Burlington, NC 27217
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 2 pm
- Sun: 1 pm - 4 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Burlington, NC 27217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!
- 3.0 Average Customer Rating
Let us know what you think.
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The gentlemen at this place was very helpful! He took the time to help as we had a issue ! Definitely recommend this place!julius T.
bigger signjim H.
We arrived about 8:50am for a 9:00am pickup. Attendant tried to charge me for an extra day for being 10 minutes early. He told me he couldn't hook up the trailer so I had to do it. He told me that when I returned the trailer to put it back where I had picked it up from. when we returned it back it was about 5:30 pm on Tuesday a almost 15 hours early as it wasn't due until Wednesday morning at 9:00am. The space where I had picked it up from was occupied by a van, so I backed it into the next space, un hooked and went in to report the trailer back. The attendant, the same man who rented me the trailer went nuts telling me to move the trailer. I told him that it was back to as close to the pickup point that I could do and that it was disconnected already. He then said he would charge me a early return fee when on Monday morning telling me to just drop the trailer if I finished with it early. He kept insisting that I re connect the trailer and move it for him. He did not move the van but rather told me to stick it into a slot to the right of the left of the van. The slot was just a bit wider than the trailer and there was no way that I could back the trailer into it with out damaging the van or the U-haul trailer on the other side. I had driven from Harrisburg Pa. that day and didn't really need to deal with a guy that really has no business interacting with the public. On top of that he charged me a $20.00 early return fee. I've rented numerous trailers from U-haul. Thanks to him this is the last. I'll go buy a trailer. U-Haul really should consider who is the Face of your business. Happy Tire is everything but.Jerry P.
The uhaul trailer itself was fine but the owner/ manager of that place was literally the WORSE HUMAN I've ever encounter! Literally has no customer service experience what's so ever!Roberto R.
I reserved the truck for 4pm, when I got there, they didn't have it. I had to go to 2 other places to find the truck that I paid for. Then had to go across town to get an appliance dolly which I also reserved and they didn't have. I didn't get a tuck until after 6pm. I will never use Uhaul again. And the place that I dropped it off at was extremely unfriendly.Lindsey P.
After picking up the truck, and driving an hour to our destination, the owner called and said we must return the truck asap because he had given us the wrong one. We said he could come and exchange trucks or that we would keep this truck as planned, but we were not going to drive two hours ourselves, because it was his mistake. He said this was not an option, threatened violence if we did not return it, and that he was calling the police to report the truck highjacked and stolen. We called U-Haul central, and the team did a great job sorting it out. But was a shocking experience. Read the reviews for this place and see other similar outrages. U-Haul should cut its ties with Happy Tire. It tarnishes the brand.CHARLES P.
No complaints! Everything was ready for mobile pickup. We had a very easy time checking ourselves in and out.Jeremy M.
Everything was excellent. NO COMPLAINTS HEREStephanie G.
Really check the equipment and not leave it on the next driverSam P.
My family and myself have used Scott Lovin's Uhaul Service for years. It's always a pleasure doing business with Scott. Everything is clearly explained where there is no confusion or guess work. Will definitely be using Happy Tires services in the future.raymone G.
These gentlemen we're very professional and customer oriented! , as a busy essential business using safe procedures made my rental quick and painless , thanks you Uhaul and thank you Happy Tire and Uhaul!!SCOTT L.
Service is always professional and excellent!!raymone G.
Nothing you guys was amazing thank you Mr.scottJermany A.
The staff was cranky, and your computer rental system was down. It took nearly two hours to pick up the trailer.raymond W.
Had a reservation at another location but was switched to this location. On way to location was called and told I was late for pick up and they were really busy and I would have to wait. No problem with that, but upon arrival, it is a used tire shop. Nonprofessional to say the least was the guy behind counter. Yelled at his employee and had someone else get information saying I was in a hurry (which I never said). Overall just unprofessional.John W.
Coming here is like dealing with family very friendly wonderful place to pick up or drop off U-haul this will be my go to place when renting up in BurlingtonRonald S.
Tow dolly rented had damaged fender . I was stuck with it because there wasn't any other. Dealer didn't help with the hooking up. offered little assistance.Patricia H.
Clean the truckschristopher R.
Get organized!!!!Elizabeth D.
Uhaul sites all showed the facility had Sunday hours so I was slightly unsure how to proceed when I arrived and they were closed. Site should be updated. Parked, dropped the key, and hoped for the best! Received my final check in however and all went well so no complaints about the facility or their staff.Jean-Marie S.
This place needs to be closed and employees fired. Got a truck with no rear view mirror or camera on rear view mirror. Gas gauge was broke. Put $10 in and only drove 20 miles. Forgot to turn in appliance hand truck. Called two times to see if place was open so could return hand truck, not one answered the phone and had no answering machine. Later after business hours, got voice mail stating was being charged $160 for cost of hand truck. Went back next day to return Hank truck and no one could reverse charges. I requested clerk leave message for manager to reverse charges by end of day, clerk accused me of making treat and called me ass hole. This place should be shut down. Disgrace to Uhaul!!!Ronald C.
The location was in an old used tire shop. Both employees were friendly. The were 3 5x8 trailers. 2 old rusty ones and one newer one. The first 2 blew out my fuse. I had to go down the road and after 3 tries finally found the correct replacement fuse. After coming back with the new fuse we hooked up to the newer trailer and all the electrical worked. They blamed my truck for a bad ground but it was the trailers that blew my fuse. I don't know who maintains the equipment but some of these old trailers need to be put out to pasture. Not sure I'd go back there. I guess if they were the only place that had what I needed. I have used other u-haul in Burlington NC that were much newer and cleaner and had newer better equipment.Hal A.