Check the truck before renting it out the first truck had a flat tire 4" hole on the side . They sent me to another location to pick up a truck at a liquor store. They did not have a tow dolly then they sent me back to the first rental to pick up the tow dolly . ðŸ˜¤ That's how my day started !RAY T.
Trailer Rental & Towing in Colorado Springs, CO at Adam & Son Rentals At Briargate
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Colorado Springs, CO 80920
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The 26 ft truck was not cleaned, the cab smelled of smoke. Also the A/C stopped working on my trip. Definitely the truck was not maintained.HECTOR M.
Horrible experience turning in the truck. The location had closed and the online check in wasn't operating so I spent an hour on hold w/ uhaul to figure it out. Ugh. The location was fine and the truck was clean and full of gas.BRIAN G.
I cant think of any changes needed. All the employees were amazing both times I have rented from this location. I will definitely rent from there again.MICHAEL J.
Moved here from NY and had a bad experience with delivery companies. These guys were absolutely FANTASTIC and helped us out tremendously. Definitely would use them every time and will highly recommend them.TERESA Z.
Nothing. Representative was very knowledgeable, fast and friendly. Would definitely use again.Richard M.
Adam and Sons was a great location, clean and very helpful.Kevin T.
The lady that helped me was very rude ! I told I didn't have my reading glasses to give her my drivers license number and she asked me are you sure you ?you just need reading glasses? And she asked me how manny fingers am I holding up . When she showed the U Hual ! She rudely asked me again are you sure you just need reading glasses ? I WILL NEVER RENT ANOTHER U HUAL AGAIN IF THAT IS THE KIND OF CUSTOMER SERVICE I AM GOING TO GET !!!!!Anthony M.
The customer service at this location was fantastic. The vehicle was clean, but had some issues with the alignment and was pulling. The trailer sadly smelled like someone had used it to transport marijuana.CHRISTINA C.
I really appreciated the prompt customer service here. When I returned the trailer, they made the process fast and easy. They also declined to charge me extra money even though I was a little late retuning.Stephen C.
Because I dropped after hours, I cannot fully respond to the questions. It was daylight, so I dId not note the parking area lighting. I received my final receipt timely, so the drop location processed my return soon after opening for business in the morning.JAMES K.
Charged much more than expected, rented a van and trailer, used a debit card charged a credit card fee for trailer, but not van . They just come up with charges!Seth H.
Better phone support. (From U-Haul)Very difficult to get the info ahead of time so no surprises on day of pickup. Ie. what height should hitch be for certain trailer. When reserving trailer I wasn't asked if I was a senior, I would appreciate a senior discount. How about an early return credit? I only had the trailer 3 days but had to pay for 5.DAVID C.
DON'T do it!!! In the end they will bleed you out of money! The staff was friendly and polite in the beginning; however, the trailer had an electrical issue. Prior to pulling this load I had my oil changed and a diagnostic run so I know all was well with my auto including the battery. The lights/brake hookup drained my battery on our first run and I had to purchase a Noco jump starter which should have had half charge according to the Uhaul guy - Nope, so add yet another rental day. Then come to find out the Noco had to charge for a full 24 hours prior to use! So three days of uhaul charges and the issue was their equipment! Love my new little Noco but what should have cost $50 for a day ended up hitting my bank account for $171 and then another $114 plus the Noco at another $179! And I know it was their issue because of the nature of the issue and my having had all my systems checked the day before. Hire movers!Lisa S.
The guys in the office were great but the truck was dirty and smelled of cigarettes which I'm allergic so now I'm an issue with my lungs. One of the things corporate needs to do is put a No Smoking in our trucks campaign out. There will be a $250 charge to clean the cab out if you do. Plus I arranged for the truck and hauler online to the Trailer place in Palmer park but ended up having to go to two 2 different places not good business practice.MARION C.
They tried charging me when I never picked up the truck because there keys were not in the box. Biggest load of crap ever fuck that place. Desputing all changesalex C.
No sign out front saying uhaul. Didnt know if I was in the right spot.Derek F.
I left the truck in the appropriate area and checked the truck in over the app.Anthony D.
Best Uhaul location I've ever used. Super friendly staff!JEFFREY K.
Great customer service from this location. Cassandra was EXTREMELY helpful.Andrea N.
I've had precious help from Adam and Son, who provided me with my uhaul truck rental and can only rave about the staff. Great team and friendly support from initial "check in" to "check out". Thanks for the help moving!!Lauren C.
The person helping us didn't know how to use his computer and gave us incorrect and incomplete information.RUSS R.
Please consider parking the vehicles head out so your customers' very first moments in their rental aren't backing out of a tight space into a busy parking lot.Andrew C.
Those guys were really helpful and performed their jobs above standard 10/10 would recommend to someone if I had any friends in Colorado SpringsPedro P.