OFFICE SMELL LIKE AN ASH TRAY TRUCK HAD SOME MINOR DAMAGE TO RIGHT FRONT THAT I WASN'T INFORMED ABOUT. NO WASHER WIPER FLUID. RIGHT REAR TIRE HAD ONLY 14 LBS OF PRESSURE WHICH WAS WARNING MESSAGE ALONG WITH OIL NEED TO BE CHANGED. TRUCK HAD ONLY 1/8 TANK OF GAS ON PICKUP. MAKES IT DIFFICULT TO RETURN WITH SAME LEVELRobert M.
Trailer Rental & Towing in Henderson, NC at Kerr Lake Cars Inc
(U-Haul Neighborhood Dealer)
Henderson, NC 27536
Services at this Location:
- Mon-Fri: 9 am - 6 pm
- Sat: 9 am - 5 pm
- Sun: 11 am - 4 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Henderson, NC 27536
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It would be nice if the windshield were cleaned at pickup.Sonya B.
My favorite place to pickup equipment.Joseph G.
The guy checking me in was awesomeHerbert L.
great servicekim D.
It's good and greatrandolph P.
I could honestly write an essay about my experience. I NEVER do this, I hate Karen's. But it all started when I get a call 5 minutes before my pickup time that the location we had chosen didn't have our equipment but another location did. Ok, no big deal.. it's a bit farther from our house but as long as we can get our equipment. We drive to this new location where I pick up the truck... but then I am informed that the auto transporter isn't there so we would have to drive to another town to get it. At this point I'm frustrated, but still.. I need the equipment. So I drive the truck (with hardly any gas and a check engine light on) to *another* town to get the auto transporter. This is where I had enough and swore I'd never use uhaul again. I have never been SO disrespected in my life.. and for what? I'm a woman. That's why. The man that rented out the auto transporter to me was EXTREMELY rude and made sexist comments towards me, and refused to put it under my name, but insisted he put it under my husbands name who he's never met, because he felt I could be a â€œliability â€œ to those around me. Guess what. I drove that truck 5 hour away like the boss that I am. I am no feminist, I really am not. But how I was treated was unacceptable. I cried all the way home from picking it up. Never again will I be going with Uhaul. I have more self respect than that.SHELBY H.
No commentsSHERMAN C.
Make sure what you quote is what you pay upon arrival and departure.GAIL M.
Andre was professional, helpful, and a an exemplary example of perfect customer service. I rate him 5 stars and U-Haul is fortunate to have him running Kerr Lake U Haul!Deborah F.
Excellent customer serviceRobert H.
Very clean place.waylon M.
Return the equipment promptly when finishFRANK L.
rent it on Saturday and I brought it back on Sunday I haven't got my deposit yet it's no one been here since SaturdaySidney S.
By returning the deposit back and not overcharging peopleSHAQUANA J.
Well the truck was fine. The online pickup was horrible nothing worked the way it should for android or iPhone. Couldn't see order at all but when we had to call it in they could see it. Took us 90 mins to get straight almost lost a deal for picking up furniture we were suppose to be there when trying to pick up trk.even when we showed up 1 hr early. Just terrible experience. Wondered when when I wend down during office hrs earlier the man said its a process picking up the online after hrs. He wasn't kidden.Thomas A.
You are not allowed to use the bathroom at this location. I was not allowed to refill a water bottle.Kristie B.
Great companyALVIN H.
YALL NEED TO FIX THE SELF CHECK IN! I MOST DEFINITELY DIDNT EVEN LEAVE THE CURY I STAYED IN AND YALL CHARGED MY CARD FOR 712 dollars which is about $330.00 y'all need to put my money back on my card.Zaria R.
Man working was very nice & explained everything to me. Better ways to improve is to offer round trip.KATIE A.
Please make sure that the Rental trucks are cleaned and wiped down to disinfect due to the COVID Virus and not give wipes to customer for them to do it. I was very disappointed because this has never happened to me before. I have used this company before and I have always had a positive experience but not this time.EARLENE B.
Truck smelled like weed and ass. The TPMS light was on, the gas light was on and the windshield wiper fluid warning was on. The dash looked like someone ejaculated on it. I'm still awaiting the results my HIV test.RICHARD Q.
Keep doing what you are doingRicky S.
This trailer needs a Jack. It's to heavy to be lifted to put on the ball by one personJESSE C.
I was charged for gas and I put the gas back where it was. Still was charged 17 gal EZMonique C.