This location scared me. When we arrived and finished the online information we were told to go in and pick up our key for the truck. When we got to the door we noticed the open sign on and the door unlocked so we assumed there was a sales representative inside the store to wait on us. What we got was the store alarm sounding off and two police officers taking our information. The entire situation was scary and could have been avoided if the owner of the establishment was more responsible. The door to the keys were open and the owner was not responsible to lock the door of his business after leaving the premises. After the police contacted the owner and he arrive he gave us an unwelcoming presentation stating he could refuse our service if he wanted to and we need to give him our credit card even after I told him I have already checked in and I was paying online. It was just a terrible experience.Iris S.
Trailer Rental & Towing in Kinston, NC at KCs Diesel & Auto Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Kinston, NC 28501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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weverything was very goodROLAND S.
The place to pickup my moving truck was great but U-Haul dropped the ball on my pickup process. I couldn't get the key to the truck. I waited on hold 3 or 4 times for a total on 1 hour. I had 2 movers that were being paid $15 per hour to stand around doing NOTHING!!! You charged me over $51 for using a truck you advertise for $19.95. Your site wouldn't let me proceed until I purchased $15 in insurance that I didn't want. Long story short...it cost me over $100 to move 10 milThomas H.