I showed up on time however an employee at this location said the person responsible for the uhaul would only arrive 20 minutes and I left 34 minutes later. When I returned the truck, at 12:30 (2 hours later) once again the person redponsible was not there and he advised me that he would close the transaction once he returned. To date there is still is $229.90 pending on my credit card. Greatly disappointed with the service I recieved
Marc G.
Lorevil Mini Entrepot
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Montreal, QC H1E1P7
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Customer Reviews
- 3.0 Average Customer Rating
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Everything was OK, thanks a lot !!
abdelmadjid A.J'ai loué un camion le dimanche 23 avril 2023. et selon le contrat, j'étais supposé prendre possession du camion à 10H00 am, mais il n'y avait aucun responsable sur place. Le responsable est arrivé 45 minutes en retard et j'ai finalement pris possession du camion une heure plus tard, soit à 11H00. De plus j'avais réservé des équipements comme un grand chariot et 6 couvertures, et il n'y avait aucun de ces équipements sur place. L'endroit est malpropre et on a l'impression que le stationnement est insécure si on laisse notre voiture sur place. Je ne recommanderai pas personne à faire affaire avec U-Haul dorénavant. Gilles Daoust
Gilles D.The location was a mess inside and out. The truck has ZERO heating whatsoever on a day that was barely a few degrees above 0ºC with a biting wind. It would have been intolerable if we didn't have a sort drive.
Jennifer M.It's the second time in a row. That the reservation wasn't ready at the scheduled time and the location was closed. Wasted time and inconvenienced. Never had any issues with another location close by. Had to use this location 3 times, because truck size never wasn't available at other close by location.
Francesco M.