Needs cleaning inside the back of the van and the windshield was very dirty.. Garbage inside the cabin.
Trailer Rental & Towing in New York City, NY at U Rent Auto
Moving to or from New York City, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in New York City, NY 10035 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in New York City, NY
Cargo trailers in New York City, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U Rent Auto!
Utility trailers are perfect for towing large or oversize cargo in New York City, NY 10035. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U Rent Auto provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in New York City, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in New York City, NY online today!
Trailer and Towing Supplies
Customer service was great. Keep the good work up.
I had the worst experience ever. The young lady was rude and I had to walk 4 blocks to pick the van. When I got to the parking lot I to drive the van out of a unusual tight parking lot.
I registered online to make everything easier, at my surprise, it took an hour to complete my reservation, associate wasn't friendly, I added second driver on my pre registration, he lied to me that it was in the system, to find out later it wasn't and have to wait longer for associate to add second driver manual. Furthermore, truck was not cleaned, he didn't tell me to look for the cleanness. At my surprise, when I when to drop, associate from drop off location told me I have to clean passenger side or I will be charged extra fee. I told him I didn't have passenger and it was like that when I picked the truck but he said if I don't clean, will see additional charge. All this because the pick up location didn't informed me .
The desk attendant explained everything to me. He was very helpful and friendly.
The pick up in the AM was a little disorganized: not enough people to handle all the pick ups.
deliver what was arranged
GIVE THE GUY WHO WORKS THE FRONT DESK AND DOES EVERYTHING A RAISE!!!!!!!
Keep up the good work
It is with great displeasure that I write you this email. I have had a really bad experience with current u-haul booking. I have been a frequent u-hail customer and have never faced this. Firstly, I was given a van and it's keys and later it was taken back and I was assigned another one. For which I had to walk a distance to another location and pick it up. After arriving I was appalled by the liking at the unhygienic, dirty condition and the safety of the of the vehicle. It had dirt all over of the cabin. Including the driving wheel . Oil change display was ok but there wasn't any one to address it. After open the storage cabin, it was filled with dirt, oil, water etc. Due to no other option I had to drive this vehicle even after seeing its condition. Please provide an explanation and corresponding compensation for the inconvenience. Hope the standards of cleaning are improved at u-haul especially during the pandemic.
My drop off location was changed on me at the last second and added 10+ miles, $20+, and over 2 hours to my experience. I would never recommend Uhaul to anyone.
It was fine. There was a but of trash in the door compartments and under seats I was nervous about getting charged for. Pickup was fine but the GPS didn't work in the browser so I wasn't able to do the contactless pickup. Contactless drop off worked better in terms of being able to use the phone for everything smoothly, but there was nearly no parking in the area and I had to circle the block. Even after hours, I think something needs to be done to expand parking availability for drop offs. Lastly, every employee I worked with was great.
Need new staff with communication and customer services.
The service was bad and never give any details for return or chargers.
More space to drop off vehicle after hours.
I like all the services
Got there and was told at the counter the vehicle I rented had a flat tire and they could only offer a smaller vehicle - that didn't fit all the things I needed to move. So I had to make two trips with the smaller vehicle instead of just one. This made my move take 4 hours longer than it would have with the larger vehicle and I had to use twice as many miles. Upon return I was told I'd be reimbursed for the extra mileage - just got my bill and it's twice as expensive as the price I was quoted so now I have to dispute it. The customer service people at the location were great but my overall experience with Uhaul has been extremely poor.
Place is chaotic to try and park a 15 foot U-Haul truck on a one way street. Its Manhattan though. However one of the guys that works there grabbed the keys and said I will take care of it for you. You are all set. Bonus, that same person helped me find my glasses that I left in the truck. I went back the next day. Thank you for your help! I wish I knew his name, He was very helpful.
I initially was not going to complete their survey however I experienced the same concerns two days in a row. The vehicle was filthy which raise great concerns due to our current climate of Covid-19. I addition, the sale rep had a nasty disposition and did not treat me as a value customer. I rented a vehicle two days in a row. The condition I encounter the first time I thought was an oversight and I cleaned and sanitized the vehicle.. This time I took pictures to support the conditions that appeared to have dog or some animal hairs, stains and fibers.
The vehicle was filthy which raise great concerns due to our current climate of Covid-19. I addition, the sale rep and a nasty disposition and did not treat me as a value customer. I rented a vehicle two days in a row. The condition I encounter the first time I thought was an oversight and I cleaned and sanitized the vehicle.. This time I took pictures to support the conditions that appeared to have dog or some animal hairs, stains and fibers.
No option for zero stars. Only rent here if you have no other city choice. Did not have truck I reserved had to take a van, but did not get the mileage cost adjustment promised for having to take more moving trips. Also I waived Collision, but it was put on my card. Van has a giant oil spill in the cargo area. Go someplace else. Tried to follow up with a phone call, they never answer.
Could not use the website to return the van. It didn't work.
This is a pretty sketchy area. I saw 3 rats while I was waiting. The area around there also has a lot of unsavory characters.
The back of the van was covered in a sticky substance that was clearly not cleaned from the previous renter. After explaining to the associate that my van was supposed to be dropped off in a different location, they did nothing to help besides tell me I have to bring it back to the same place I picked it up from. EVEN THOUGH I have a uhaul email CONFIRMING that I am dropping off the van at a different location. 0/10 experience from Uhaul - I was lied to and it caused a huge inconvenience in my move, and caused me to waste countless hours on a moving day, which are already busy enough in general.
Fast drop off. No hassles.