Owner was very polite and kind.RONALDBLAYNE H.
Trailer Rental & Towing in White Stone, VA at The WHARF
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in White Stone, VA 22578
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The WARF in White Stone, VA provides a very professional and efficient service. The gentleman that runs the operation goes the extra mile to help you with your rental. I highly recommend this UHaul location!RUTH D.
Used app to return. No contact with folks at this locationLewis C.
Have rented from Daniel at The Wharf many times during a recent move. Great to deal with. In and out quickly, equipment well-maintained. Will use again when needed.Ollie A.
First, they did not have the 10 foot truck available to rent, so my only option was the more expensive 15 foot truck. Then I was charged a cleaning fee for dust in the back of the truck, so I went back and swept out the truck. The fee was supposedly reversed. 4 days later I was charged the cleaning fee again. Called back and was told to wait 3-5 additional days and it would be reversed again. We'll see what happens. When completing a simple task like renting a moving truck for 1 day, I don't appreciate dealing with the company for an additional week. I will definitely not be renting from this location in the future.ADAM S.
Daniel is very friendly and outgoing, easy to contact, etc.Ollie A.
Danielle was very friendly and helpful. All paperwork completed prior to arrival. He had me hooked up and on the way in 15 minutes. Will definitely use again.Ollie A.
Equipment was clean The windshield wipers needed replacing though ran into some rain luckily it didn't last longer I would have had to pull over and buy new bladesPatrick O.
Nothing I will not be getting anything else from here again!Denesha M.
The equipment that I rented was typical of UHaul equipment.. It was very well designed for the mission, well built and reasonably priced. This is way we always look to UHaul when we require temporary use of equipmentWILLIAMPHILIP M.
Nothing. It was great!cindia M.
This gentleman was also very plesent.Ernest H.
Very good Customer service and friendly also very helpful! Thank youEbony M.
Super easyWilliam W.
Send everyone to The Wharf. Always happy with the service.Adam P.
Always excellent service and extremely helpful and accommodating. I wouldn't go anywhere elseChuch W.
Daniel was more than accommodating and helpful. It was an easy process for picking up the rental truck. The truck was very clean and we drove it more than 900 miles without incident.Harry F.
Everything met my expectations and I'm so grateful. The best rental experience ever!Pamela S.
Excellent customer service each time I have used this location.William H.
The wharf was Great. But the Rest of my experience with U-Haul was very bad. I set up a reservation on Monday and called to verify reservation on Tuesday. At 10 am they told me it was there and ready for me. Two hours later they call and tell me they rented it out. So they set me up with three guys auto for a car carrier. I call to verify and for two days they will not pick up the phone. The main office was very rude and no help at all. Waisted 6 hours of my time for a simple rental. If it was not for The Wharf site dealer going above and beyond his duty's. I would never deal with U-haul again.aDAM P.
Customer Service rep did not explain why he was asking questions already answered in the online reservation. Should learn how to rephrase questions to ensure customer has a better understanding of the process. After all it took time to make online reservation Additionally he said we had a quarter tan of gas.. The needle was on E Not professional. Attitude, disposition was terrible. Very dismissive.Brenda W.
Daniel is very helpful and courteous.Mark S.
One problem, u-haul should give people and extra 20 miles, just in case a person gets loss.Vermon L.
Your local branches aren't as knowledgeable about uhaul standards of practice. My advice for anyone is to deal with U-Haul directly vs calling local offices.David H.
The vehicles were better than the signage, would have been better if there had been some indication of where to pull in/park. Customer service rep was very nice, and a far more interesting store to wait as paperwork is processed than most.James C.