The location was not an issue. It was customer service who scheduled my reservation wrong and I had to go and wait a couple hours in bad weather with my 5 year old to get let in a truck. The truck was not bad dirty but definitely was handed in cleaner. It was as if it had been parked on a rainy day. The man who rented us the truck did meet us prior to opening to resolve situation but still on uhaul, I waited 2 and a half hours in bad weather for a truck was overcharged, given wrong charge upon return. I might have to rent elsewhere. I had a 5 minute interaction in person with the man and it was as if I did something wrong.
Moving Truck Rental in Arden, NC at Jim Campen Trailer Sales
Moving to or from Arden, NC 28704? Get FREE truck rental rate quotes at Jim Campen Trailer Sales.
Get FREE moving truck, pickup truck and cargo van rental quotes at Jim Campen Trailer Sales
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Arden, NC.
Cargo vans and pickup truck rentals in Arden, NC
U-Haul cargo van rentals and pickup trucks in Arden, NC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Arden, NC 28704. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Upon arrival, I had a hard time getting the lock to work to retrieve the key. I accessed the â€œLive Chatâ€ feature from U-haul and they gave me a number to call. The number was disconnected. I was then told to call an 800 number that left me in a que for 15-20 minutes before it dropped me. I had to call a friend to come and get the lock off (which was rusted and sticking). The check engine light was on, vehicle was â€œstruggling,â€ and the right passenger side rear view mirror was shattered and missing pieces.
Easy process/ love the after hour key drop.
Very nice staff very friendly thank you
Your pick up by phone was not a good experience!! I had to wait till Uhaul open because the app wasn't working. Per the person at the store they have the problem all the time.
The online services of Uhaul for picking it up is easily the worst experience I've had with any form of online booking. I had to wait for an hour before I could pick up my Uhaul from the place. I ended up having to get the office to give it to me because the online services were so poor. Wasted money and my time. I will not use Uhaul ever again to move. The establishment itself was well maintained and all the people working were very friendly. Due to Covid-19 I was hoping to do everything online and have limited human interaction but Uhaul decided that wasn't in my best interest.
Was charged for dolly. Did not receive a dolly. She said couldn't refund it for us. Very unfriendly and snippy women. Will choose a different location to work with
Great customer service!!
When I first telephoned regarding availability it took quite a long time for the rep at the facility to be able to tell me if they had what I wanted available, I was very close to calling another facility. On getting a positive response I went to the business, the rental process went smoothly. I was told where the trailer was and that one of two people would be out to assist me, After waiting for a few minutes and not seeing anyone heading my way, I hooked up the trailer, checked the lights and did what I had to do. Returned the trailer a few hours later, unhooked it and set it back in place, then went into the building and informed the rep the trailer was back and where it was.
Everithing was exelent
Always helpful very good experience.
Please provide customer service training for the person that runs your office. She is rude and unprofessional.
Back door stuck half way up and require significant force to open all the way.
The receptionist was very knowledgeable, polite and professional. She explained things in a clear and concise manner. The truck wasn't very unclean except the windshield had some splatter on it making it difficult to see out of the windshield. I don't like that UHaul requires the purchase of insurance; making the actual base rental cost $29.95 instead of the advertised cost. Very misleading. The rental location has no control over this, but it puts them in a bad position. Try being truthful. No personal insurance policy is going to mention â€œcoverage for UHaul vehiclesâ€œ specifically as you require. This may be legal, but certainly not ethical business practice.
If return falls on a Sunday, remind them how to do it. Luckily I remembered from years ago, and searched (in the rain) till I found a "crack" in the gate and found the key-drop-box (the drop-box and the small entrance was blocked by a car, otherwise I would have seen it earlier). All in all, great experience. thank you!
Always accommodating and helpful
The need maintenance light was on in truck. Also, I was charged for 10 miles and only went about 3 miles. I emailed location about making an adjustment but received no response.
Was in and out quickly. Not very personable and the vehicle was dirty on the inside and the windows were extremely dirty
The tiedowns on the car dolly were corroded and nearly unusable. I dowsed them with oil and was able get them to ratchet down but they loosened up on their own during towing. Not good.
The lady processing the request needs to be a little more customer focused and explain things better. Truck was just ok.
Very helpful with process clearly very positive customer service. Tbank you.
Quick check in and check out.
Always satisfied with my experiences at this location.
There was alot of little bits of damage on both the trailer and truck that had not been marked. No staff initially offered to inspect the vehicle with me. Trifling folks.
Trailer was older and showing age. But the service was great.