Your first truck broke down on me twice. The first time it broke down I begged for a new truck. Your customer service did not listen. They put a bandage on the truck then told me I was fine it broke down 7 hours later and the whole time the AC wasn’t even working. I am pretty sure that truck already had issues and the company that originally had the first truck just wanted to get rid of it and get it out of its area so I got stuck with it. Something seemed off within five hours of the trip. They finally gave me a second truck and it was a nightmare moving all out items to another truck. Your people waisted my time. Then the following day a trailer tire blew. Then once I thought I wouldn't have to deal with U-Haul anymore. I noticed no one noted the fuel correctly. And the last company charged me $81. So at this moment, I’m still waiting for my $81 back because your customer service takes forever to get back.
BRITTNEY M
Charo Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Box Elder, SD 57719
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Individual would not allow drop off date change.
Jennifer LNo one was around but I dropped off close to the location closing time. The area where the trailers were was cut down nicely.
Joel DExcellent customer service!
Steven KVery easy drop-off.
BRIAN G