The only way to improve that experience is to not do business anymore with the owner. She is a nasty racist person and has no business dealing with people and she teaches her employees to act the same way. I purposely did not reserve a truck with her and found out less than 24 hours before the rental that I would be getting a truck from her and it would also be 2 HOURS LATER THAN I ORIGINALLY RESERVED IT FOR!!!!! When I called to find out why my reservation was changed, she was nasty. If that place is the only place to get a Uhaul, I will NEVER use them again.
Amanda P
Hometown Bargains
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Urbana, OH 43078
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Was closed
Richard GVery fast and friendly service , thank you
Jason SDidn't know the seat was wet until I sat in it for hours. I don't know if it was urine or rain very unprofessional.
Jesse CN/A
Craig R