When I tried to return the truck the the app could not pull up the contract order but when I got home I could pull up on my computer but since I was not at the location I couldn’t complete the return. Not a user friendly process. The local U-Haul people were great
Karl S
Advanced Property Maintenance
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Castle Rock, CO 80104
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The rental agent was amazing and i will not go anywhere else but the billing is wrong i was billed for 2 days and not one and impossible to get a credit
MICHAEL LNothing. Wayne was amazing to work with. Very helpful, nice and overall a great worker who cared about getting his clients taken care of. He gave a courtesy call to remind me about my return and helped me when I wasn’t able to check my rental back in after hours on the app. I wish more people were as nice as he was.
KIMBERLY SYour employee deserves 5 stars for his service. He is very nice and explained everything fully. Not high pressure, that is what I liked the most about him. Easy Check Out and Easy Check In. Rates are not too high, we just needed it for a couple of hours.
JOHN TWhen I received the truck, the paperwork said that the fuel tank was 1/4 full. It was not, I immediately had to get fuel. I did however return it with over 1/4 tank.
JAMES A