Did not have the moving pads that we had reserved, and no one informed of us this until we came to pick up the 26' truck. This was extremely unfortunate and inconvenient.
Moving Truck Rental in Chicago, IL at Halsted Erie Self Park
Moving to or from Chicago, IL 60654? Get FREE truck rental rate quotes at Halsted Erie Self Park.
Get FREE moving truck, pickup truck and cargo van rental quotes at Halsted Erie Self Park
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Chicago, IL.
Cargo vans and pickup truck rentals in Chicago, IL
U-Haul cargo van rentals and pickup trucks in Chicago, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Chicago, IL 60654. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Make sure you have the equipment the customer ordered online and if you don't communicate with them before they arrive.
Business is conducted through a small window of a mobile home. This is not your traditional building structure where you walk in and pick out supplies and have a desk you can approach. Packaging supplies not available at this location.
We ordered a dolly and a few blankets with the U-haul but when we arrived they said that they had neither as they never received the booking for it? Either way, they were out of dollies and blankets and couldn't get us any, which definitely threw a wrench in our living day!
Horrible customer service
Impressed with the quick and prompt service under cold and bad weather
I paid for insurance on the move. The ridiculously expensive trailer to rent I got leaked and ruined furniture of mine. Apparently the insurance doesn't cover what I wanted to insure. I also paid for roadside assistance just to eliminate that concern as well. My car broke down a quarter of a way through my cross country trip. Not only would they not help with my car, they wouldn't even tow my trailer to a safe space while my car was fixed. My advice, go somewhere else. U-Haul is a massive rip off.
Very portly managed and incredibly confusing process with attendees that ended up costing me over double the expected amount. Extremely unhappy with the service
More info when renting a trailer would be helpful. Unless I made the mistake, I didn't realize I needed the extra equipment. My suburban comes with the hitch. I assumed, (shame on me) that the trailer would hook into it. When speaking to the folks at U-Haul corporate I wasn't told of this or at least corrected. Thank you. And the good gentlemen over in Chicago were very helpful.
Trailer was very dirty on the exterior. Interior was OK.
I ordered moving blankets and wasn't told they weren't available until I went to pick up the uhaul. This is unacceptable. If I was informed before hand, which should be very easy to do I could have picked something up. Instead I was without protection for the majority of my furniture.
Customer service representative at this location (Friday 1/8/21 at approx 5:30 pm) was extremely unhelpful and unprofessional. I've had good experiences in the past with U-Haul, but he made the company look horrible.
Plow the parking lot
This location has no equipment other than trucks. I was not told this by anyone until I got there to pick up the truck. The truck they gave me had LESS than the 1/4 of a tank they told me it had. When I turned on the truck the gas light was on. Had to rush to a gas station hoping the truck didn't run out of gas. Finally I was told, rather impolitely, that I need to park the truck in the back of the building when there is a literal sign telling me to park the truck where I did. Worst U-Haul experience I've ever had and it seemed like this location genuinely doesn't care about maintaining your equipment or reputation. Will be avoiding this location at all cost.
The vendor gave attitude instead of helpful assistance. First trailer provided had trash still in the back. Second trailer was great.
The customer service was short and rude. Not helpful in problem solving an error on Uhual-end. Chose this location, 700 W Erie, specially reserved 2 dollys and was told upon arrival that there were no dolly's at this location. The employee's response was not helpful and his solution was to cancel the truck order or move without the requested dolly. Will not recommend or return to this location and honestly may find other moving services in the future.
Staff weren't very professional or attentive to my needs. One guy wasn't even working, and the other guy seemed to be more interested in getting me out of the â€œofficeâ€ than actually making sure I had what I needed.
Charge $8 for parking when you pick up a truck??? Terrible, hidden charge.
Truck has a slipped transmission. Dirty inside- nearly no gas to start off with. Onboarding and delivery of truck was difficult- no instructions
The people at the location were not helpful at all and a bit rude when i entered in to pickup my truck. They gave no direction and didn't even show me to my truck they just gave me the keys and expected me to find it
Staff vey impolite. Even renting a month and a half before equipment rented (blanket, dolly) were not available
I called to order a small truck for $19.99, without my knowledge they booked me a 20 foot truck costing twice that at $40. I also had to pay the lot 8$ to park my car there when I picked up the truck which I was not informed about beforehand.
Not clear where to go. Stood outside waiting for someone for 20 minutes. Truck had wrappers all over, could tell it's wasn't cleaned or disinfected at all. Considering the current state of the pandemic that's terrifying.
Location was a bit sketchy. I also reserved a furniture dolly and during pick-up they said that location did not offer furniture dollys. This really should have been indicated to me ahead of time because my specific move required a furniture dolly. Price was also higher than expected. They say â€œ$19.99â€ per day, but once you add CDW, mileage and fees, ended up at $140 for a 9' truck, 100 mile round trip for 3 hours. Seek elsewhere.
I reserved a truck ~2 weeks in advance to include a TV box, mattress covers, furniture dolly, and furniture pads. The location had nothing available except the truck. They told me "too bad" about not having anything I pre ordered available. I spent 1.5hr extra buying these things at Home Depot to get my move done. TERRIBLE customer service and will never give them my business again and will make sure none of my friends/family give them their business either.