Would have been better if the truck was clean before renting out. It was muddy and we had to sweep and mop before loading.
Charina Z.
Dublin Liquor & Wine
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dublin, CA 94568
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Terrible drop off location and overall terrible end to my uhaul experience. First, I had my drop-off location changed and I was not contacted whatsoever. No email, phone call, or even text. Second, the individual i dropped the uhaul off too did not inspect the truck and just took the keys. It was at a very sketchy location and I did not feel safe. I have asked for a manager call back, compensation, and final receipt in which I have not received anything.
Antonio Juan S.Guy at counter couldn't be bothered. He asked me to step aside multiple times during the 30 mins I was there to help “a customerâ€. He handed me the phone to talk to his “boss†who was saved in his phone as “uhaul†multiple times. Finally after 30 mins I gave him a piece of my mind and he promptly got me out the door. I would never ever use this location and have already told multiple people about it. I was a regional manager for enterprise rent a car numerous times and regret not using them.
Giovanni M.This interaction was made difficult as the operator of the business that held the key was not able to provide any information to check out the truck. I eventually downloaded the application and did the check out via the application. I was generally pleased with the app performance
James B.The truck was in excellent condition & clean. The pick up location was a bit disorganized and the check in was a bit confusing but then a person on the phone checked me in and this was helpful
Mary S.