The truck wasn’t in the original location that I reserved. In the secondary location they didn’t have all the equipment I reserved even though I was told they would. And I had to drive to a second location to pick up what I needed. When I arrived my truck wasn’t ready and I had to wait an additional 20 minutes for it to be prepared.
ANTHONY L
The Storage Mall Dewitt LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Syracuse, NY 13057
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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N/A… was great!
Alfred CI was very aggravated with whole app pick up...the app glinched took over hour to pick my truck up..and your call center was NO help 3 different people called NO assistant!! Afrer this experence make person find rental eslewhere...
Clifford HBlankets were wet and moldy. Check them before resealing the bag for the next customer. Several were unuseable.
Paul SBlankets, and a Hand Cart being already loaded in the cargo area for use "IF" needed, at this particular location this truck wasn't preloaded in the event a customer needed these supplies at their disposal this idea comes from other branches that have their trucks preloaded.
Mike M