First, the location is not inviting because you can't find the key drop box and I need to come back this morning before the store open so that I can turn in the key and not be charged with penalty. The store opened late at 9:10 am. Second, the attendant said she will email me the receipt as soon as she's done checking the truck and I followed up after 4 hours she said she will email it to now and two hours passed, still no email. I will try to call later again before the store closes at 5pm and hopefully I can get a copy of my receipt through my email by then.Daniel M.
Moving Truck Rental in Essex, MD at Venable Logistics
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Essex, MD 21221
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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When I picked the truck up it was covered in snow and ice. I had to completely clean the truck off. Someone knew it was being rented. The snow and ice was earlier the prior day and location was opened the day I picked up. Poor customer careFrederick R.
Hire new management. Terrible experience, I love I'll not be returning. I'm also going to contact someone from the Corporate office.Donye H.
Kevin was extremely friendly a d helpful. He called prior to see if I had any questions and/or concerns and to also confirm that I will return the equipment on the day indicated.Tina B.