They charged me for double the mileage without a proof and asked me to show a photo for the mileage meter before starting my trip! And informed me that it's my responsibility to take a photo as a proof of the mileage and said it's in the contract that I am the one that responsible to show an image to proof they were wrong! I am a frequent customer in Car rental and I never had such a problem. If this is how u haul works, I will share my experience with others P.S. I have the gas receipt proof that I only put gas for around 200 miles but I couldn't debate because the talk to me in a very bad way. I can't believe I had such a situation!!!mohamed K.
A And J Tires And Mufflers
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Fredericton, NB E3A8H5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Location was not open when I dropped the trailer off, which I was not informed of. Dropped the trailer off and left. Today, I receive an email advising of an additional fee for cleaning. I cleaned the trailer fully (had hauled household goods, no leaks or spills, but I swept it out and took pictures). Called and left an email with the pictures proving the trailer was cleaned, and no response. I expect to be reimbursed for this charge!Kevin D.
Most rude woman everPaul G.
The staff at this location were thorough and kind. They treated us like people instead of merely customers.Adam Michael F.
Nothing to improve the location owners, helped us out and gave us the best advice. Best U haul service of all timeRONALD D C.