I wished I would have gotten his name but the man here was very nice and helpful. The truck was in great condition and easy to drive. Thank you again Sir.
Charil R
Judys Herbs & Tobacco Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Summerville, GA 30747
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Customer Reviews
- 3.5 Average Customer Rating
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The back wasn't swept. It was pretty dirty.
MICHAEL LThere was friendly we love it
James sThey double charged me again. Even though I talked to one of your reps. Who called me 2 days after asking did I still have the truck, which I returned the same day of rental. I asked him why they didn't call they rental place to ask them was the truck back since they are the problem that needs to be dealt with instead of calling me. They say they couldn't get in contact with them. This has happened to me on numerous occasions. It needs to be fixed. Especially the double charging me. When they verify I brought it back that should be taken care of.
Michael LThe staffer was not service focused and seemed intent on having me do everything online. When I had connectivity issues he did help complete the reservation. No one checked out the truck before I left and same on return. I ended up charged for 5 gals of gas when I had returned it at the level I’d been given (half tank.) when I went back to the store to have the bill adjusted the same attendant told me to contact U-Haul and I didn’t need to come back to the store. I did reach out to U-Haul local management and was well cared for. They responded with understanding and refunded me for the extra gas. U-Haul was great, truck was clean, but I won’t rent from Judy’s Herb and Tobacco Shop again.
Richard H