AC on the truck is weak, handle on roll down window lever driver's side pops off easily (needs fixing) _ everything else was greatFORRESTLYNN S.
Moving Truck Rental in Glen Allen, VA at Short Pump Simply Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Glen Allen, VA 23059
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
What a great experience!RICHARDA R.
Nothing, it was amazing. Cindi and her daughter are a pleasure to deal with.Henry D.
The truck's back tires had low pressure. I brought this to the attention of the employees but they didn't care, they insisted that â€œwe just checked that truck last weekâ€ and that everything was fine. She told me to clear the message and ignore it. I fixed the issue myself because the rear tires were at 54 and 55 PSI, well below the recommended pressure.Christopher M.
It was a great experience. The representative I worked with (I believe her name was Courtney) was extremely professional. The truck was great. A+++William L.
Outstanding experience overall. The clerk went above and beyond to make a last minute rental work for me. Very pleased!Allan J.
Definitely go inside to the customer service rep, super nice and fast. I couldn't get my login to work and wish i had just gone inside right away. Nice and fast service. Will def use this location again.David A.
Not having workers take pictures of my personal documents for your system with their personal cell phones would be a good start in a world of identity theft and credit card fraud.Kristopher C.
not a thing. everything was ready, on time as promised.Ed K.
Staff was very helpful. Equipment cleanMADISON B.
Over the past year I have had to rent multiple pieces of equipment from U-Haul. I do feel like there should be some type of discount when you rent a certain amount of times within a year. I have spent quite a bit of money with U-Haul.MYISHA J.
Can't see and take photo of mileage because oil change required shows on dashboardKirill R.
Great experienceAlex B.
Nothing. Everything went so smoothly.Kim J.
Nothing. We were extremely pleased with the ease and convenience of our experience this company.Kelly W.
Internet said they had one way haul. When I got there they said they didn't so had to pay double on mileage. Absolutely would not recommend a bait and switch company.Richard S.
The 24/7 experience was not great (long wait time) but the store was able to quickly get me going.Sascha C.
Carly was our rental agent and handled everything courteously, efficiently and accurately. The van we rented was spotless and freshly sanitized.Patricia M.
Great first experience! Thank you!!!Mercedes H.
Easy to doBrian M.
Great customer service ! Will definitely return in the future.Niyah H.
I had issues with picking up and returning the truck using the mobile link. Otherwise all went well and Cindy the manager at Simply Storage was very helpful.Phillip L.
The mobile check-in process for me was extremely bad. Because I accidentally set up the account with a typo in the email, it took 2+ hours, 4 people and 2 days to get rectified.Edward O.
Very nice experience, would use again.Jeff D.