This location was not helpful or easy to locate the box. The truck was in poor condition and gas tank was left on Empty upon arrival. Then the app would not work for a contact-less pick up and drop off. I spend over an hour attempting to pick up the. vehicle and returning the vehicle due to lack of support and the app being broken. The located was closed at the times I was picking up and returning the truck so no one was available to assist on site.
Brianna W
Aplus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Towson, MD 21286
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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In particular, on that date, it was so cold that I couldn't take off my gloves. If I didn't have any incidents with the car, there's no point in taking pictures. There should be an option to return the car. Did you have an incident? Yes or No. If No, it would finalize the drop-off. Having to answer a lot of questions is annoying and unnecessary.
RICARDO DI requested a utility dolly which when I got home wasn’t in vehicle, therefore I had to go to another location which costs me miles and I would like a refund on the dolly to compensate for that
Juan GTruck had a low tire pressure warning, assume that no one had inspected the truck. Turns out it was a damaged tire that we did not know about until we had loaded the truck
DAVID T