Truck had 2 blacks, a two wheel and a 4 wheel dolly inside - I had not requested any of these items. The U-Haul app is terrible. Hours after I completed the return of the truck, the app sent a reminder that I needed to return my rental. Every time I drive by another location, the app sends a reminder to return my rental from March - yes, that vehicle was returned to that location on time more than 16 weeks ago.
MICHAEL M
Heartfelt Connection Transportation
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46268
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Customer Reviews
- 4.5 Average Customer Rating
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No personnel present. The app pickup worked great.
Randall GThe back had a padlock on it and nobody would answer phone to give a combo. Had to wait hours for service to come cut it off. Not happy. Please contact me
MARK RNothing to report
Beonca AThis location did have early Saturday closing hours, something that wasn't told to me by U-Haul when they had me change the reservation. I almost din't make it on time to pick up my truck. I would make sure that kind of information doesn't get neglected.
FREDERICK Y