It took 30 minutes into my rental to get the keys. The employee watched me struggle on his camera in the parking lot trying to get the code on my phone for the lockbox and he had all the keys inside. The van was dirty inside and the drivers side window wiper was broken? Horrible experience
Ricci S
Caraco Storage Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kingston, ON K7M8P1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Horrible customer experience. 24/7 app did t work. On hold with toll free for over an hour. Will never use uhaul again
RYAN BThis was a cargo van to be driven a distance on 401. Exterior windows were covered in road salt and interior cabin was filthy. It was upon me to find the nearest gas station to clean windows. Not acceptable concerning the cost of an 8hr rental of $237.
Lyn Mcorrectly quoting bookings and confirming add-ons
Kelsey SNo change required. This location has excellent customer service.
Winston F