The manager was really wonderful - she did a great job helping us change units, showing us a better drop off, 10/10 for her. The storage facility itself the dimensions on the site did not align to the actual units. I reserved an 8x8x10 on line that the unit I was provided was 5x7x5 at best. This seems to be a disconnect with the sizing online and the actual inventory. The manager was wonderful about finding us a correct unit but would recommend that get updated for future users.Diane M.
1St Stop 6th & Garrison
(U-Haul Neighborhood Dealer)
Lakewood, CO 80215
- Mon–Fri12 pm–4 pm
Services at this Location:
One-Way and In-Town® Rentals in Lakewood, CO 80215
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- 3.0 Average Customer Rating
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It was not easy to know it was there. Also, I was told conflicting information about whether I could drop it off there, though it now seems it was fine.David B.
The service attendant changed my reservation time and entered my information without my consent under the promise that I would not be charged for the extra time. I will be taking this to court.Dom B.
They really don't seem to be too on top of things. Our friend set up the appointment at first and they kept saying it wasn't the right location so we canceled that one. Our friend later told us he received a phone call asking where he was. Bizarre. Also the price kept changing so much. The total seems to have been $50 so hopefully that's the end of it.Brenda D.
They were not prepared, everything I had completed on line had to be redone. The truck was there but had not been checked in, which they did while I waited. Truck was was not clean from the previous renters, it was dirty especially in the cab. There was less fuel than what they recorded, I complained and nothing was done. I could go on. I will never use this location again!!!!John S.