First, the app didn’t work. I spent 25 minutes on the phone with customer service because the person inside refused to accept my debit card for the reservation. If the app had worked, I had a card that I needed to use, but I didn’t bring it with me. The APP and WEBSITE say that you can use a debit card! Apparently being “independent” as a u-haul dealer means the rules don’t apply to this establishment. It was a miserable ordeal and we will never use U-haul again, especially not this location. I will advise others against it as well.
Richard W
Kraftco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Little Rock, AR 72207
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We didn't have a lot of interaction at this location, but what we did have was helpful, friendly, and efficient. We can highly recommend them.
LANI WI turned the truck in after hours. The lot was unlighted dark and the Dropbox was difficult to locate. felt it was not safe to linger so I dropped the key in the Dropbox and left
BOBBY SIt was quick and easy. Everything worked out great.
JASON CKeep doing a good job.
SEDRICK G