The step van was ready to go and I was late so I got a call to confirm my appointment and she was very nice when I explained that all my help was running late. The pickup was done quickly but don't bring the kids because it is also a really great candy store. It was a little hard getting out of the parking lot on a Saturday with the traffic on 34.JAMES G.
Moving Truck Rental in Loveland, CO at Sunny Jims Candy Ranch
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Loveland, CO 80538
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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No because there were over fifty dollars in extra charges that were a surprise to me. Why could t I have been told about that before I rented?Shawna H.
Owner was very nice. Strap on transport was stuck. Had to drive to another location to get another transport. Added a day, but didn't need it. Would have preferred some free gas since I had to drive out of my way to get there, then drive to another location, then back to load my car, then drive from there. That added about 50 miles and 3 hours to my trip.John G.
I will always be a return customerjoseph B.
My reservation was 1.5 hrs late. Your website says if the res is late Uhaul will give me $50. How do I go about getting that $50??Chad R.
One trailer offered had almost bald tires, we chose the other with better tires as we were going cross country. The owner checked the lights on the trailer and said they all worked even though I could not tell if they were on or not. The tail lights were not working the whole trip.Robert P.
With the quick turn around they were unable to clean the windshield and that's OK but it was a bug splattered mess. Not a problem because I know how to clean the windshield but the staff could not have been kinder more courteous polite and friendly and that's why I went back to rent from them again.chris P.
Throw in a chocolate!Sharon K.
The process was very easy and was close to my house. Will rent from here again.Cynthia S.
The truck wasn't very clean. But the woman working here was AMAZING! So helpful!Melissa C.
Pro gun signs throughout store made for an uncomfortable waiting experience. â€œ We don't call 911â€ posted at least 10 times.Angela J.
Nice ownerCandy B.
The employee was very cheerful and willing to do whatever it takes to make the return of the truck pleasentMark C.
My experience with this rental was excellent. The lady at Sunny Jims Candy Ranch was both friendly and competent. She handled both the pickup and return expeditiously. The truck was new and clean. I would recommend U-Haul at this location to anyone.Roger L.
When I arrived with my 20' truck and auto transport there was only one person there. She asked me to back to AT up to an area of the location and take off the AT myself. She then commented that I needed to fold up all the furniture pads up myself and them take them upstairs to a room and bag them for her. I informed her that I used to work for a company that rented U-Haul equipment and that the customer should not be responsible for this. I told her she needed to do it and she said, "I dont know how". She then said her mother was coming and that she could do it. I told her that expecting the customer to unhook equipment and put away pads was not acceptable She said ok and that it would get taken care if later. I then left quite annoyed with that experience.Barry T.
Friendly service. Would recommend.Bridget B.
The owner was very polite and courteous. I will always use Sunny Jims for my uhauls.Nathan L.
The truck had a check engine light on when we picked it up. I was told by the local rep. that it was no big deal and she verified this with the regional manager. When I got two miles down the road we found that the air conditioning wasn't working. Called Roadside and they "fixed" the truck by recharging the air conditioning and stating the check engine light was not big deal. Big picture - the truck broke down two days later in Georgia and the air conditioning didn't work. Who sends out a truck with 127,000 miles on a 2000 mile move? Worst experience I have ever had with Uhaul.Daniel N.
Great service and friendly. Don't change a thing!ronald H.
Was charged an extra day for no reason. Filed a complaint and still haven't received a refund. Avoid at all possibilitiesMiriam Nallely A.
Check the tires, transmissions , engineAntoniya S.
Excellent service. Thank you JohnJohn H.
Added extra charges and just went ahead and charged my card without asking any questions. I had to call and fix it myself, now I have to wait for my refund.Makenzie W.
People were very friendly and easy to talk to. Should also definitely check out their delicious fudge!ANGELICA M.
Keep doing what your doingtammie H.