I arrived during business hours and the door was locked. There was a sign on the door indicating that customers should ring the bell as the proprietor could be anywhere on the property. I rang the bell and I heard the bell sound. I waited for what felt like two minutes and I was about to ring again when I saw a man standing at the counter inside the door. I knocked on the door and the man came to the door. He said something like, “The bell works just fine,” with a scowl and he acted like it was an inconvenience to have to open the door and have to deal with me returning the U Haul.
AMY J
Marshall Mini Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marshall, MI 49068
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Even though there was some confusion in the computer about something with my reservation, they were helpful and provided the moving blankets I had reserved.
Alex LCustomer service was excellent U-haul needs to do more for their partners and customers
WALLACE AThe list of questions asked of me went on and on to the point I nearly walked out. The most absurd request came when they asked me to provide a second telephone number for someone who could vouch for me. I thought for sure they would require a copy of my fingerprints and/or DNA. When I went to pay with a $20.00 bill, I was told to pay with a credit card. If I insisted on paying with cash I'd have to pay $60.00. Filling out the paperwork cut significantly into the time I had to get the move done and the trailer back. The process was way too cumbersome and time consuming! I'll never use this U-Haul location again!
DON ENice well organized storage facility
ANGELA M