Better communication. They did not explain it was a remote pick up or provide instructions about accessing truck. They also failed to provide the moving blankets I paid for.
Moving Truck Rental in Merrillville, IN at Furniture & Beyond
Moving to or from Merrillville, IN 46410? Get FREE truck rental rate quotes at Furniture & Beyond.
Get FREE moving truck, pickup truck and cargo van rental quotes at Furniture & Beyond
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Merrillville, IN.
Cargo vans and pickup truck rentals in Merrillville, IN
U-Haul cargo van rentals and pickup trucks in Merrillville, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Merrillville, IN 46410. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I can't think of anything'.
The guy there was so unhelpful, even though my contract said I had 80 miles with the truck he was insistent it was only 30. Even after the employee from the hammond location told him I had 80 miles and explained to him what to do he still ended up over charging me. Unreal so disappointed.
Customer service does not know what they're doing and pointed us in the wrong direction. Head and overall bad experience with U-Haul and would not recommend to anyone. The mobile pickup is ridiculous and should not even be a thing. Took me over 3 hours and 2 different locations to even be able to hold a truck. Like I said customer service does not know what they are doing as far as not knowing what to do behind the computer or understanding my problem.
Great customer service friendly people
Furniture & Beyond is Great!!! I love this place!!
I would love to receive a significant reduction in the $.99 mileage charge (per mile) or 20-30 free miles. I have rented from you many times in 2019. Thanks for your professionalism in all regards! I will see you in 2020!
The truck had over 169000 mile and once the truck got to 40 mph it felt like you were riding a horse. The vehicle bounces up and down the only reason we didn't return the truck, there were a shortage of trucks in the area due to the end of the month and we had a in town move.
They are not professional at all! I already did everything online with expresse check-in/out but it tooks around 1 hr(!!!!) to get a 15' truck and 1 dozen pad! They just gave me the truck key! I asked for papers for current mileage and fuel. It took 5-10 min to print it out! In paper was half fuel tank but the actual was less! They said because the truck is parked in a ramp which was totally wrong. First, instead of a dozen pad, they gave me 10 pads! I asked for 2 more! Awful experience.
Great customer Service and nice team .
Charged double because they checked me in at 1040 am instead of 10 pm when I dropped off the truck
As you probably know, your computer software frequently sucks, resulting in longer wait times and frustrating customers. Fix it.
If you are doing express check have trhat da ta available to the site! if not why should I have bother? This was not their fault Went through front door to get paperwork left vhicle out front and when return could not go through the rental store had to walk 2 blocks to get back to my car to leave the site
They were very nice people and it was very enjoyable
take away their franchise or have the "gentleman" that interrupted the young lady that was helping me fired. He was rude to me and her, foul mouthed, and apparently not very knowledgeable about how to rent units and insisted on speaking to the emergency contact before renting a unit to me is paranoia exasperated. I started walking out when he made a big profanity laced diatribe about theft and I started again to leave he finally calmed down enough to rent me the unit. While we got the unit in order, he ordered around a nice black gentleman like it was the 1960's...nigger do this, you dumb fuck, hey boy, no no dumb ass you do it this way...and insisted on taking photos of their handy work which had to be corrected by ME afterwards to make it SAFE. IF I didn't need a unit that day, I would have left.
There people I got my tow dolly from where very helpful, quick and friendly. The only thing I could suggest to make it better is maybe have more of your shots like there's.
Jr and the whole crew made the experience really exciting Five ?? ?? ?? ?? ??
Family-owned company bent over backwards to accommodate me! Great experience! Very friendly people! Will definitely use again!
Clear and to the point . No excuses just direct answers. I was very satisfied with my transaction. Julian Ramos
All of the staff were extremely friendly and professional. Jennifer was very helpful and easy going, There was one gentleman (I did not get his name) but he was very amusing and really created a feel good atmosphere. They have earned a new customer. Keep up the great work!
Love This place great customer service
Great experience renting here. The staff was very thorough and helpful. My only suggestion for improvement would be to open a little earlier in the day. I would definitely rent here again.
The truck was raggedy asf period
They were friendly but the truck did not start after loading it up! We were not able to move our items. Tge entire evening was a waste. Our friends took time out their day to help us move and then could not do anything because the truck would not start!The next day someone e came to jump it to start. They did allow us to keep the truck another day but we did not have any help to move so things did not get done. It was a waste and i still had to pay! It should have been free due to their error
Great customer service