I booked this unit online and had no issues with the pickup. When I was done, the charges for the unit were exactly what I had expected... Great Job U-Haul and especially Stor Mor... I would absolutely use this location again.Trevor P.
Moving Truck Rental in Red Deer, AB at Stor Mor Mini Storage
(U-Haul Neighborhood Dealer)
Red Deer, AB T4P2H2
(No Of Hwy 11a - Chiles Industrial Park)
Services at this Location:
- Mon-Sat: 8:30 am - 5 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Red Deer, AB T4P2H2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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It was a good rental experience considering the pandemic currently underway, no negatives to report.HUW W.
They were amazingly helpful!!!Pamella T.
I dropped off the rental at Balzac Uhaul. I was given the vehicle at 4:45 pm and dropped it off at 4:15pm but the woman there drug her feet on the drop off, could not speak good English and was very rude and dismissive. I am confused why it says I dropped off passed 7 pm and I was charged another 40.00 for extra day. I dropped it off at 4:15 and the person doing the paperwork didn't send in time obviously. Very poor service and unprofessional during the return process. Should not have paid and extra day fee. Very irritating to deal with as I was there on time for drop off. I will be sure to inform everyone I know of this poor service. Rip off artists along with a very dismissive and rude individual at the Balzac location. She didn't like me so she waited 3 plus hrs to say I dropped it off. WtfRyan B.
In my opinion this location is awesome, I've used them before and they are always very friendly and helpful if you have any questions.Justin F.
Pictures of odometers need to be done. I made mistake of not documenting the miles when I got it, I return 4 hours later and am told I've drive 50 miles more then I have. I expect honesty from u haul,. This learning experience has now made me wonder how many free miles I've given over the yearsJustin R.
Nothing. Friendly and efficient service was appreciated.William F.
Just need to check the fluids before renting out. There was no windshields washer fluid. But my favourite place to go either wayKristina H.
The service was topshelf and issues were 0 the owner was more than helpful and I have no complaints!William C.
Person was taking personal calls about his vehicle and rental on the middle of speaking to me which delayed meROBERT P.
Friendly and helpful as always.Steven D.
a gentleman was checking us in, a question was asked by us and an older lady walked by interrupted the conversation, and made a snide remark about "everything in one name", and shook her head. VERY RUDE and unnecessary and the gentleman seemed embarrassed by her behavior. Didn't make us feel very comfortable so we would not ever use this location again or recommend it to friends/family. Our reservation pick up location was also changed last minute which was inconvenient and cost us more in mileage charges, as well.Trevor B.
Friendly and helpful staff, very professionalDennis W.
I am impressed. Great service. Helpful staff. Wonderful van that fit my needs perfectly. Ran great. Great price. Thanks.dick S.
This guy was slow. We only wanted one day so he reentered all the info again and got the same price wanted to drop of on 51 ave and he pick a location across the city said 51 ave wasn't open but it was. FrustratingWendy G.
Very accommodating to my late pick up and early drop off.Lana L.
Friendly and helpful staff. Great experienceColin N.
You can start by giving the customer the actual truck they reserved several days ahead. Had to settle for a trailer which was too small for all of our stuff! Now we have to make another trip! If it was in town not big a deal but we had to go over 200 kms one way! I would definitely think twice about ever using againHeather G.
Mileage is expensiveJIM H.
The staff at this location were very, very friendly and helpful. I would definitely recommend them to anyone!Kelly L.
Have truck filled 100% with gasShaun M.
What's a real good rental experience the staff was very friendly I would definitely recommend this to anybodyGregory H.
I have not dealt with a third party before and was not aware of the process. The man in the morning did not explain anything when I questioned he answered as if I should know. Then when he told me to pay 125 now before even getting it t ha struck which I have never done before. He advises me that come in with a post poor attitude. I am going through an Emergency Protection Order from my husband and in a womens shelter with my almost 3yr daughter. Yes I was short and frazzled rightfully so and his customer service is HORRIFIC!!! If I didn't really need that van yesterday I would have walked out. I will be telling everyone about it as well and yo stay away from that location. Awful experience had me shaking and in tears. I have court to discuss the Emergency protection order and the safety of my daughter. Sorry I was short and frazzled and just trying to get him to tell me what he is actually doing instead of assuming I know. I have a right to question why I'm paying 125 before i even get in the truck. I am still very hurt and angry by the whole thing. Very disrespectful and rude and ignorantMichelle B.
Great customer service and great equipment to rent!Kirby G.
They need to learn your software better. Had three different locations said I was booked. Customer service was horrible I waited for over 45mins,while the clerk was half way threw my application and started to discuss account receivable on a different matter,so I stood outside waiting for them to finish their discussion. Wasn't impressed.Dawn C.