They probably need better training on how to deal with U-Haul stuff because they had incorrectly logged the gas milage and when they asked us to double check and we came back with the correct amount they didn't change it on the contract.
Conner M
Pardos Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, IN 47374
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Customer Reviews
- 2.0 Average Customer Rating
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Drop off trailer location was BELOW AVERAGE. Pardo's in Richmond Indiana did not have an Uhaul person to accept trailer. Costed me time off my trip and anxiety over dropping off to a open lot. I would not prefer anyone to Pardo's Uhaul in Richmond Indiana.
JASPER AI started out at m&s auto but they could not rent me anything, had to make several more calls before getting equipment from Pardos.
John RThe return process and staff were also outstanding! Again I was very impressed.
JOHN BThe uhaul agent wasn't available when we were scheduled to pick up the trailer. When called, the agent stated to go ahead and take the uhaul and the paperwork would be completed on Monday. The agent where the uhaul was scheduled to be dropped off stated they would not accept the trailer due to the rental not showing up in their system. The uhaul trailer was returned to the original location where it was picked up. We received multiple phone calls from the uhaul company questioning where the trailer was. I'm hoping the issue has been resolved. It was a very unprofessional and frustrating experience.
Carl K