Make sure you actually give them all equipment the customer has paid for I paid for a dolly I didn't get and had to move my appliances by hand. Not at all impressed with the fact I got a call day prior to change the pick up location for the truck I had reserved a week in advance of my move. Not impressed I had to go almost 20 miles out of my way in the wrong direction to pick up the uhaul instead of being able to pick up at the location a mile up the road from my house. Not at all impressed with the fact I was charged 40 cents a mile for the 20 extra miles I had to go to pick up the truck. There were no straps in the truck either. Overall highly disappointed in the services provided. I will not be recommending uhaul to anyone
Thomas L.
Moving Truck Rental in Rockland, ME at Shortys Towing and Garage Services
(U-Haul Neighborhood Dealer)
Contact Us
384 Old County RdRockland, ME 04841
Services at this Location:
Location Hours
- Mon-Sat: 8 am - 5 pm
- Sun: 9 am - 12 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Rockland, ME 04841
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
I returned the vehicle clean and full of gas. I picked it up on Friday at 3 and returned it by noon on Saturday. I made 2 drips to the transfer station to unload moving boxes. I thought I would be charged for only one day not two.
Toney M.- Rating:
- 5.0
Nothing...Shorty is a genuine Mainer and runs a first class Maine style operation. Keep up the good work!!
Paul R.- Rating:
- 3.0
If I ever rent again, I will only pick up and deliver from a manned site.
Ray Z.- Rating:
- 2.0
The place was more like a junkyard than anything else. Even though the proprietor was helpful and nice the place was filthy and overrun with garbage. If I had to rent again In that area I would go elsewhere.
Gerard D.- Rating:
- 4.0
No suggestions.
Keith D.- Rating:
- 1.0
Junkyard. Total mess Owner did not wear mask. He took 20 minutes to log into uhaul system.
Richard K.- Rating:
- 2.0
I would recommend the location due to its proximity to my home in Maine. However, the grounds were cluttered with vehicles, the ground uneven for parking, The office entrance/building was unclear but I found it after walking around the premises. Three dogs greeted me (which is fine as they were friendly) but might be off- putting for others. The owner was efficient and pleasant but not overly communicative. The check in process was smooth though, even the day before Thanksgiving. I bet the owner is very knowledgeable about truck repair and towing. Looks like a real old time Mainer who has seen a bit of everything.
Leslie P.- Rating:
- 5.0
Smooth rental. All you really need, oh and the price. Inexpensive. Trust them.
William G.- Rating:
- 1.0
I was sent an hour and 30 minutes away to pick up a uhaul and had to wait an hour when I got there. I had to pay double the gas for my move. It put me almost four hours behind on my move.
Breanna B.- Rating:
- 3.0
Shorty's office is vary small and rather dark. I think the office needs to be larger with a counter and stools, so that, customers can sit down while waiting to be helped. Shorty has dogs roaming the property.
virginia O.- Rating:
- 1.0
Didn't tell me there was a problem with my turn in took keys then after I left charged for another day without telling me
Philip R.- Rating:
- 4.0
I was offered to learn they failed to send me to a local competitor to get the electrical harness installed. They couldn't do the job until the next week, I needed it done to rent the trailer. Found another place after searching for a couple of hours. At Shorty's an employee simply said they don't have a good relationship with the other shop. Nearly cost me the opportunity to follow through with the rental.
Patricia F.- Rating:
- 5.0
None.
Rob H.- Rating:
- 2.0
The uhaul was dirty when we received it, we did not receive the requested blankets. There was also a car key that did not belong to us found in the cab.
samantha S.- Rating:
- 3.0
There were a limited number of vehicles available. The truck I got was much bigger than I needed.
Sarah B.- Rating:
- 5.0
Shortys is great. love the dogs.
CRAIG R.- Rating:
- 5.0
This location was great but the uhaul website was unusable. I had to do all arrangements by phone.
edward S.- Rating:
- 5.0
Easy drop off, very nice gentleman on premises.
catherine F.- Rating:
- 1.0
Not quote 68 dollars to rent a car hauler and then charge 125. I could of paid to have it towed for less than that
Shane J.- Rating:
- 5.0
Excellent service here.
Alan B.- Rating:
- 5.0
Fantastic customer service....and love the dogs!
Deborah H.- Rating:
- 5.0
I was very upset that I'd ordered a 10 ft truck and got a 15 foot truck. That meant I had to stay off certain highways plus the cab was more crowded due to the 3rd seat. Very unhappy about that.
James L.- Rating:
- 4.0
No personnel present at drop off but dogs that were present seemed nice
DANA W.- Rating:
- 4.0
They are very nice and helpful. Might benefit from anything that could be done to expedite vehicle pickup though. Self return via website works great
Mark A.