Make sure you actually give them all equipment the customer has paid for I paid for a dolly I didn't get and had to move my appliances by hand. Not at all impressed with the fact I got a call day prior to change the pick up location for the truck I had reserved a week in advance of my move. Not impressed I had to go almost 20 miles out of my way in the wrong direction to pick up the uhaul instead of being able to pick up at the location a mile up the road from my house. Not at all impressed with the fact I was charged 40 cents a mile for the 20 extra miles I had to go to pick up the truck. There were no straps in the truck either. Overall highly disappointed in the services provided. I will not be recommending uhaul to anyoneThomas L.
Moving Truck Rental in Rockland, ME at Shortys Towing and Garage Services
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Rockland, ME 04841
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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I returned the vehicle clean and full of gas. I picked it up on Friday at 3 and returned it by noon on Saturday. I made 2 drips to the transfer station to unload moving boxes. I thought I would be charged for only one day not two.Toney M.
Nothing...Shorty is a genuine Mainer and runs a first class Maine style operation. Keep up the good work!!Paul R.
If I ever rent again, I will only pick up and deliver from a manned site.Ray Z.
The place was more like a junkyard than anything else. Even though the proprietor was helpful and nice the place was filthy and overrun with garbage. If I had to rent again In that area I would go elsewhere.Gerard D.
No suggestions.Keith D.
Junkyard. Total mess Owner did not wear mask. He took 20 minutes to log into uhaul system.Richard K.
I would recommend the location due to its proximity to my home in Maine. However, the grounds were cluttered with vehicles, the ground uneven for parking, The office entrance/building was unclear but I found it after walking around the premises. Three dogs greeted me (which is fine as they were friendly) but might be off- putting for others. The owner was efficient and pleasant but not overly communicative. The check in process was smooth though, even the day before Thanksgiving. I bet the owner is very knowledgeable about truck repair and towing. Looks like a real old time Mainer who has seen a bit of everything.Leslie P.
Smooth rental. All you really need, oh and the price. Inexpensive. Trust them.William G.
I was sent an hour and 30 minutes away to pick up a uhaul and had to wait an hour when I got there. I had to pay double the gas for my move. It put me almost four hours behind on my move.Breanna B.
Shorty's office is vary small and rather dark. I think the office needs to be larger with a counter and stools, so that, customers can sit down while waiting to be helped. Shorty has dogs roaming the property.virginia O.
Didn't tell me there was a problem with my turn in took keys then after I left charged for another day without telling mePhilip R.
I was offered to learn they failed to send me to a local competitor to get the electrical harness installed. They couldn't do the job until the next week, I needed it done to rent the trailer. Found another place after searching for a couple of hours. At Shorty's an employee simply said they don't have a good relationship with the other shop. Nearly cost me the opportunity to follow through with the rental.Patricia F.
The uhaul was dirty when we received it, we did not receive the requested blankets. There was also a car key that did not belong to us found in the cab.samantha S.
There were a limited number of vehicles available. The truck I got was much bigger than I needed.Sarah B.
Shortys is great. love the dogs.CRAIG R.
This location was great but the uhaul website was unusable. I had to do all arrangements by phone.edward S.
Easy drop off, very nice gentleman on premises.catherine F.
Not quote 68 dollars to rent a car hauler and then charge 125. I could of paid to have it towed for less than thatShane J.
Excellent service here.Alan B.
Fantastic customer service....and love the dogs!Deborah H.
I was very upset that I'd ordered a 10 ft truck and got a 15 foot truck. That meant I had to stay off certain highways plus the cab was more crowded due to the 3rd seat. Very unhappy about that.James L.
No personnel present at drop off but dogs that were present seemed niceDANA W.
They are very nice and helpful. Might benefit from anything that could be done to expedite vehicle pickup though. Self return via website works greatMark A.