I had trouble using my app to get the truck that I had reserved. It was quicker to have the person that worked there help me. So I just did it through them instead of using the app. Thankfully I did a pickup during buisness hrs.
Jennifer K
Seaford Bp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Seaford, DE 19973
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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A BETTER CHECK OUT METHOD, AND BETTER CHECK IN.
DONALD AI rented a 20ft truck w/ 6 moving pads and a utility dolly, all I got was the truck. I needed the utility dolly bad. Had to call around to some friends to see if they had anything. I'm still waiting on my reimbursement for the utility dolly and the pads. The location was supposed to be open but there was no one there when I got there. It had recently snowed so I had to clean all the snow off the windshield, hood and doors. There was a small haul van in front of my rental so I had to back the truck through snow covered grass into a neighboring burger king parking lot. Nothing was done ahead of time and it cost me an hour and a half to get what I feel done what should've been done ahead of time by the U haul rep on site. The key to the truck was ok but the keychain tag with the truck info was damaged so I looked stupid turning the key in when I got to the dropoff location telling the guy there that I was like that when I received it.
Paul BWe first reserved a van then it was double booked told us we vod get a truck at same cost go for pick up truck not there but van was we wait for truck for an hour call unsullied said take the van when processing paperwork truck show up dealer said we couldn’t take at same cost ended up with van. Poor communicate and customer service
Stephen WThis locations associate was very rude and tried to add additional mileage and fuel that was not in the truck onto my contract. I was over charged and this was not a positive experience.
Shikia P