I put NO on these above items mainly because it wasn't at all apparent what we were supposed to do when we dropped the Uhaul off. They were busy in the back and some one had to get them. We were told to just leave the keys on the counter and someone would get to it within an hour and we would be contacted. We still have not been contacted by anyone. As of the last interaction we had with Uhaul over close to two weeks ago, the truck was still not listed as being turned in. Also we were never able to speak to anyone at this location on the phone , nor did they ever get back to us.
JOAN W
Genesis Auto Works
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Somerset, WI 54025
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Dealer didn't check in my rental. Which led to extra charges. Multiple calls to customer service.
MICHAEL BThe truck was not ready, place was closed but someone saw me pull in and came back and off they could help. The truck that was reserved for me was buried. Cab of truck has soda can and sis bottle and a bag. Back had some black stuff left in it. Truck was well maintained. But somewhat dirty.
Janette SI dropped off after hours. There was no place to park. It’s a junkyard car repair shop. No one was there to do the drop off.
Michael Gtruck ran terrible the steer4ing wheel shook so bad other then that everything else is great
ian B