Customer Reviews for Move It Self Storage South Austin
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Move It Self Storage South Austin
Ensure that trucks are swept out prior to rental.
Great location, Larger than advertised units! units slope upward to roof in back, much higher than 8ft advertised. Friendly staff, great service! Expanding, so they have plenty of availability!
was given 2 different times for office closing (holiday pick-up)
After having another uhaul rep not be able to fill my reservation uhaul found me another truck in a very close area where they were very professional and got me the truck I had reserved very quickly.
Showed up at time that the location was supposed to be open, but not open, so had to call uhaul to see what to do and they only said to leave in drop box even though location was supposed to be open. Hard to enter location with truck and find place to park truck. Personnel was helpful when he finally arrived 30 minutes after the posted time the place was supposed to open.
changed plans and canceled reservation by phone at site, they were very nice and efficient.
Excellent Customer Service Representative
Open earlier in the morning. To me opening this kind of business at 9:00 am, is a little late.
The ease and speed of reserving the truck and picking it was impressive. I also purchased mattress covers which come in useful for keeping the mattresses clean during transport.
Contacted me immediately after I had placed my reservation.
Very helpful selfstorage associate. Would recommend to anyone.
I was supposedly to get a month free with my uhaul reservation. But that only would be honored if I moved in on the 1st. I moved in on the 15th. I would never use this place again. Not as advertised.
The facility is not as secure as other facilities I`ve been too. However, the manager, Tiffany Nichols?, was super friendly and helpful. Really enjoyed working with her.
receptionist who answered the phone was very friendly and got the reservation done quickly!
I didn`t actually end up moving in, but the facility made it very easy to cancel the reservation and were very nice!
Very friendly! By far the easiest process to get a storage unit! Lucky to get the last unit from them!
Staff was very friendly and i was able to rent my Uhaul right there. Units are tall = awesome. A few dead roaches.
Move It is very professional
Very personable and attentive customer service
The manager was very friendly. They offered a choice of unit locations on site, and were accomodating to my needs.