Customer did not leave a comment.REGINALD C.
Customer Reviews for Alexs One Stop Trailer Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I am still showing charges for a trailer I never took from this lousy run business. I am now on uhaul customer service on hold for 1//2 hour. I want charges from this place refundedKENNETH F.
Customer did not leave a comment.Matthew D.
Location was closed when I dropped off, the personnel answered the phone and provided instructions for drop off. This was much appreciated and made the drop off very convenientDebra S.
Our rental was infested with live cockroaches and the cab had trash and chip crumbs in it. The person at the desk did not offer to do anything about it and acted like he just didn't care. Like it wasn't his problem. It was disgusting. We had to go to get roach poison from the store before we were able to move what we needed. We will never rent from this location again. It was a terrible experience.Christopher W.
Keep up the great job. This is how we like to do business, quick and done.VICKI P.
Drop box for key outside was broken; however staff member answered phone after hours and quickly took care of situation.ANSLEY F.
Also cordial and very helpful.Quentin Stephen A.
I don't think they know what they are doing.Charles F.
Customer did not leave a comment.kenneth C.
I tried to return 6x12 trailer on 11/15, needed help to lift tongue, two telephone numbers not working. Used Facebook messenger on 11/16 and received prompt reply with working number. Person at drop off prompt with assistance.James M.