Customer Reviews for Auto Body Techniques Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Auto Body Techniques Inc

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jim T.
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Customer did not leave a comment.

Timothy S.
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Customer service was amazing. I spoke with multiple people and all were very helpful. I was given a very good special rate. Loved it. Would recommend.

Nicholas K.
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Staff was very nice. A pleasure to work with.

Gerald S.
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Customer did not leave a comment.

BENJAMIN C.
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Customer did not leave a comment.

Christopher K.
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Mike Campbell made another U-Haul rental- very easy...again!

Mike S.
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Customer did not leave a comment.

MICHAEL C.
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darrell H.
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Robert D.
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KRISTEN V.
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Very rude, will never use this location ever again.

Christopher D.
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The owner of "Auto Body Techniques" that helped us was incredibly rude. He did not wear a mask at all and we were in his very small office with the door and window shut the entire time. He was incredibly unaccomadating and acted as though he was doing us a favor by renting us the uhaul we had reserved.

Brian P.
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My reservation was switched to this location 3 days before pickup. A man called me on the phone to let me know, and he informed to watch a YouTube video to see how to pickup because they won't be open. Well, my reservation was for a counter pick up, and as a result, I waited for 45 minutes on hold until I was helped to get the keys to the U-Haul. If someone has a preference to pick up through the counter process, they shouldn't be switched to a location that isn't even open the day of pickup.

jose D.
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Customer did not leave a comment.

Neil O.
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Loi S.
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Not much interaction as it was just drop off but they were quick and on it. Made it very easy for the drop off.

Naw D.
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Customer did not leave a comment.

Vivian R.
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Should really have an actual drop off box for the uhaul key instead of putting in a slot in a door where the keys simply fall to the floor. That didn't make me feel like the keys were very secure.

MOHAMMED A.
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That person was not following the safety measurement regarding to the pandemic. I will not be there anymore.

Adam B.
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The check in and check out process is way too complicated. It should be simplified and required much less on the part of the customer because it took too much time. The truck had many scrapes and dings that were not 'stickered' and so I had to take many photos of the truck to ensure I would not be charged. My truck was clean but not in good operating condition--the transmission needs work and had a hard time automatically shifting when it needed to. I did not have a good experience and would not recommend haul to others.

Robert G.
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when I made a reservation to rent a 20 foot truck , the original pickup location was two miles from my house. the day before the scheduled pickup I received a call from uhaul to notify me that the pick up location had changed to a location that is 16 miles further away. I was disappointed with the last minute change but there was nothing I could do. I think there should have been a mileage credit given at the pick up time. I used 130 of the 131 usable free miles. I never had to pay the over mileage fee of 40 cents a mile, but it was very close and constantly on my mind while traveling. I've used uhaul rental trucks in the past and never had issues with pickup or drop off locations. Next time I will probably check and compare other companies for availability before renting a vehicle for a move

Diana K.
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The headlight was out and the key stuck and lock up.

Kevin B.
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Customer did not leave a comment.

Doug W.
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Edward R.
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Suzanne L.
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BOB S.
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All was good. Thank you!

RALPH W.
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Customer did not leave a comment.

Salvatore E.
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Mike gave us great customer service! We'll come back when the need arises again. Thanks so much!

Allisa R.
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Customer did not leave a comment.

DON W.
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Send them to this location . Great experience.

Darrell W.
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I will never rent from u-haul again....... Called 30 minutes before 26' truck pickup telling me they do NOT have a truck...... deferred me to a location 25 miles away.... Ended up getting a 20' truck which was to small..... needed an ancillary 5x8 trailer to complete my move........ Added cost for me..... and a ton of stress......

Matthew H.
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Customer did not leave a comment.

Jon K.
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Simply maintain the high level of service that we experienced. The website was very easy for us to set up our reservation. Mike, at Auto Techniques did a fantastic job of delivering a top notch customer service experience. Everything for our move, relative to the UHaul resources, worked out fabulously. THANK YOU!!

Laura M.
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I would recommend this location but not U-Haul. This by far was the worst experience I've ever had moving. I rented two trucks and from cancelling one of my trucks the day before my move, to not having the keys in the drop box for pickup while my movers were ready to go to your system saying the other truck was not available for mobile pick up. I feel very bad for your customer service Reps as they have to deal with all the angry calls.

Joseph H.
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Customer did not leave a comment.

Robin N.
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Margaret Q.
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The vehicle needed to vacuumed on the drivers seat and cleaned

Victor N.
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The phone verification process took too long.

ROB M.
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Customer did not leave a comment.

Al T.
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lisa Z.
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Great service at drop off-thank you.

Emilie L.
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Be more clear about pick up times. I was never informed that my pickup time was when I needed to be there. I was on the phone with customer service for 25 minutes and I was on hold for at least 15 minutes of that trying to do my 24/7 pickup at 7:30 instead of my 5:30 pick up time when I had the truck reserved for 24hrs

Bradley K.
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Had to drop of trailer after hours. No signs with instructions. Not an obvious place to park trailer. Clarification with signs or other instructions would be helpful.

SCOTT S.
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Customer did not leave a comment.

JAMES V.
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Angela R.
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It is a small office...employees (who were very nice and helpful) should probably be wearing masks for safety.

Bill B.
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Customer did not leave a comment.

JULIE E.
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Customer did not leave a comment.

JOE H.
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Nothing Mike had all the answers to our questions.

CORRINE L.
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Was able to get a vehicle the same day. It was an easy process and had no problems.

KIM M.
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Customer did not leave a comment.

Christopher K.
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M I K E C A M P B E L L ! ! ! made my business EASY! MIKE gave me all the info I needed to put everything into place...and he knew he was getting the trailer returned to him, before I'd even called BOBBIE!..lol MIKE was awesome too!!!

EDGARDO J.
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Customer did not leave a comment.

Robert M.
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No issues.

David H.
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Customer did not leave a comment.

Lawrence W.
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Jessica L.
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John S.
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John A.
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N/A

GINO I.
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Nothing

David M.
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Customer did not leave a comment.

Pete M.
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Check out and use with the automated system was smooth and easy. Office was also helpful, when I stopped in to confirm the rental. At the end of my rental, there was a discrepancy with fuel levels, since the starting amount was a little less than the system indicated. I noted it when checking out and the local office dealt with and resolved the issue right away. Very happy with this rental from start to finish and would recommend this location to anyone looking to use UHaul.

MARK B.
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The Cargo trailer we received had some broke glass on the floor of the trailer. Luckily, no-one received any injuries.

Eric C.
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Customer did not leave a comment.

Albert G.
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John G.
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All good once I got to this store.

Victor K.
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Excellent service and knowledge.

Don B.
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Customer did not leave a comment.

Nahal J.
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Kurt A.
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Christine T.
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Larry S.
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All Good!

Linda P.
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I was to return the truck on Thursday, but received a call Wednesday asking me to return a day early as they had someone else coming in to use it. Honestly, that really bothered me. I understand there is a shortage. So I did as requested. However, I paid for two days and only had use of it for one with no compensation. I have two more moves over the coming 6 months and I am really questioning if I will use Uhaul due to this.

Mark P.
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Mike and staff are a great group and haul is lucky to have them on your team

William K.
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Customer did not leave a comment.

Steven N.
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Customer did not leave a comment.

Curtis P.
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Kyle M.
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all was very easy, no issues and simple return.

mark M.
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See above comments. Honestly is everything and I felt very little honestly from multiple people I spoke to. The Initial lady quoted me wrong. Another lady promised to have a manager call me and be never did. And then at drop off i was told everything looked good and I would not be charged any additional for gas or damages and then i was charged for gas. Three different people all in different locations all lied to me. All represent uhaul.

Robert V.
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Customer did not leave a comment.

WILLIAM D.
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Mark S.
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Mike was very helpful and I would definitely rent from him and this location again.

Egi T.
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Customer did not leave a comment.

MICHAEL C.
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Customer did not leave a comment.

Laura W.
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Nothing. They were great. I ordered the wrong size truck and he found me a new one immediately!

Melinda P.
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Dropped the truck off after hours.

Thomas K.
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Customer did not leave a comment.

Thomas E.
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Jack B.
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James P.
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Great service, thank you!

RAYMOND M.
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Great experience. Mike was helpful and nice. I was in a jam and the van saved the day. Thanks

octavia M.
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Customer did not leave a comment.

Kimberly H.
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thomas H.
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Kathryn H.
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I would only recommend this location as one to use when it is open. I did receive two calls from Mike which I appreciate. He was helpful. I thought the 24/7 pick up would be much easier. It would have been, but the technology is not great. I could not log in because the verification code would not go to my email. I tried several times and then spoke to UHAUL customer service who told me to just use the contract number. When I arrived to pick up, that option was not viable on my phone. It had disappeared. The pick up took 45 minutes and several calls and long waits to reps at UHAUL. I would use an in person location next time.

Kenneth M.
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Customer did not leave a comment.

lisa P.
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We were very pleased with the truck and the service!

Dorian D.
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It was great that they called the day before to walk me through the process and confirm the rental.

thomas R.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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