Customer Reviews for Bluffton Self Storage
(U-Haul Neighborhood Dealer)

1102 reviews

11 Oliver Crt   Bluffton, SC 29910

Location Hours

  • Mon-Sat: 9 am - 4:30 pm
  • Sun: 9 am - 2:30 pm

Services at this Location:

Contact Us

11 Oliver Crt
Bluffton, SC 29910

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 4:30 pm
  • Sun: 9 am - 2:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Quick response.

Michael S. 
Rating:
5.0

Very nice folks, very convenient location......and open on Sunday! Thanks!

Rob F. 
Rating:
5.0

Super friendly staff and very accomodating. I would definitely use them again.

Kelly W. 
Rating:
5.0

Customer did not leave a comment.

Paul O. 
Rating:
5.0

People are friendly. Truck was in good shape and ready on time.

James W. 
Rating:
5.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

N/A

Jarrell H. 
Rating:
5.0

The lady in the office is a sweetheart

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Matt S. 
Rating:
5.0

Amazing customer service

BRIAN LEE K. 
Rating:
4.0

Customer did not leave a comment.

Greg V. 
Rating:
5.0

Customer did not leave a comment.

Manuel D. 
Rating:
5.0

Customer did not leave a comment.

Susan Marie W. 
Rating:
5.0

Customer did not leave a comment.

Dave S. 
Rating:
3.0

The movers said the truck was full of German Roaches, and would not bring the furniture into the house until it was sprayed completely. They said they are the worst form of Roach for infestation and that they were all over the truck. Jay in Bluffton told me to call Corporate Customer Service. After waiting 22 minutes to talk with someone I was disconnected. It appears NO One at any level of U Haul will take responsibility for this disaster. I just moved into a beautiful home in Aiken SC. I do NOT want any infestation in my home due to neglect from uU Haul for not properly taking care of their Trucks. This is completely unacceptable and I want to hear from someone ASAP from UHaul.

martha S. 
Rating:
5.0

staff very helpful,informative, and friendly. Would use again and highly recommend them.

Ronald S. 
Rating:
5.0

We very much appreciated the service that the U-Haul personnel gave us and will rent from here again. Many thanks.

Steve R. 
Rating:
5.0

Check in was friendly and efficient!

JAMES W. 
Rating:
5.0

Easy to rent and return. Will use again if I need another truck.

Kevin M. 
Rating:
5.0

Great job! Thanks!

Joseph S. 
Rating:
5.0

NOTHING. IT WAS EXCELLENT>>>

Steven C. 
Rating:
5.0

Customer did not leave a comment.

Marc V. 
Rating:
5.0

Customer did not leave a comment.

Ann M. 
Rating:
5.0

Customer did not leave a comment.

Frank M. 
Rating:
4.0

Put a sign on your building that says U-HAUL.

Ronald D. 
Rating:
5.0

Nothing needed to improve. Everyone was friendly and took care of business. Thank you

Walter L. 
Rating:
5.0

EXCELLENT CUSTOMER SERVICE! THE GENTLEMAN WENT ABOVE AND BEYOND TO HELP ME AND ANSWER ANY QUESTIONS / CONCERNS I HAD. I APPRECIATE IT THIS HIGH LEVEL OF SERVICE AT THE LOCATION.

Kevin P. 
Rating:
5.0

This was outstanding! Cannot improve!

don B. 
Rating:
5.0

Customer did not leave a comment.

Nick R. 
Rating:
4.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

Customer did not leave a comment.

Clyde W. 
Rating:
5.0

I Uhaul changed my pickup location that was not good for me

ricky S. 
Rating:
5.0

My representative did a spectacular job! Thanks! We will rent from him again! Great job!

Joseph S. 
Rating:
5.0

The woman who works at this location who helped me check out is wonderful. So friendly and happy. I would always want to come back to Uhaul because of her.

Kerilyn R. 
Rating:
5.0

Customer did not leave a comment.

Elisabeth B. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Please check and verify the truck are in Good condition and AC are working !! I drove for 9 hours without AC I couldn't go back and return the truck since it was loaded with my Furnirure and all my belongings. I believe I should get a credit back since I was not fulfill with what I paid for my rental.

ELIZABETH L. 
Rating:
5.0

Perfect ,people so professional, kind. Im happy and satisfied with your service Thank you so much. Debra and Jay

Selma M. 
Rating:
5.0

Customer did not leave a comment.

Kathleen F. 
Rating:
5.0

Customer did not leave a comment.

Scott P. 
Rating:
5.0

Customer did not leave a comment.

Colleen W. 
Rating:
5.0

Customer did not leave a comment.

Andrea G. 
Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

This was by far the best uhaul experience I have ever had. The owners of this uhaul location were super friendly and professional. The location was very convenient as well. We returned out uhaul after hours and the location was well lit. I would definitely recommend this location to my family and friends.

Keith C. 
Rating:
5.0

Friendly staff. The lady at the front desk was so professional and so helpful. Would definitely come back to this location. There was a gentleman who brought the truck to me and he was also amazing. The staff goes above abs beyond. Very happy.

Mileidys S. 
Rating:
5.0

Customer did not leave a comment.

Ronald S. 
Rating:
5.0

It was easy and affordable & helped make our move less stressful.

David M. 
Rating:
5.0

Outstanding customer service. The team at the office was extremely polite and helpful in getting me in and out.

Kenneth K. 
Rating:
4.0

Was spoken to by a police officer because a headlight wasn't out. The floor of the cab had dirt/mud on it.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Gary F. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

Awesone staff

Julio S. 
Rating:
5.0

Customer did not leave a comment.

Clyde W. 
Rating:
5.0

Put a more visible sign on street. Had trouble locating office.

Larry D. 
Rating:
5.0

Had a fantastic experience with this location. The lady working there couldn't have been nicer. Based on my positive experience, I will definitely rent from this store in the future!

Thomas P. 
Rating:
5.0

Awesome job, thanks for all the help.

Richard O. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

mark C. 
Rating:
5.0

Great experience. Always friendly and helpful staff!

NANCY M. 
Rating:
5.0

Customer did not leave a comment.

Bonnie F. 
Rating:
5.0

Customer did not leave a comment.

Alfonso G. 
Rating:
5.0

Customer did not leave a comment.

Ida M. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Excellent customer service and very friendly

JASON A. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Barbara B. 
Rating:
5.0

Jay was great to work with during the reservation and pick up process. Couldn't ask for a smoother transaction.

tony A. 
Rating:
5.0

Customer did not leave a comment.

PATRICK A. 
Rating:
5.0

Customer did not leave a comment.

James N. 
Rating:
5.0

My visit was very pleasant, easy, timely, and welcoming!

rechel A. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Great employee's who more than made up for a bad experience we had with another location.

Amanda S. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
4.0

Inside of truck was not clean, dash had dirt on it and stains and inside windows were not clean.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

Customer did not leave a comment.

Todd H. 
Rating:
5.0

Very friendly staff! Great experience.

Erin M. 
Rating:
5.0

Tha guys and gal at this location are tha BEST; I hope you'll recognize all their hard work! Tom Phillips

TOMMY P. 
Rating:
5.0

Customer did not leave a comment.

RICHARD T. 
Rating:
5.0

Excellent, helpful staff. Easy process. Clean truck. Very pleased with my experience.

Phylicia L. 
Rating:
5.0

Customer did not leave a comment.

Lester S. 
Rating:
5.0

Customer did not leave a comment.

Leonard D. 
Rating:
5.0

No other 26 truck was available, but there were brake issues and speedometer calibration problem. The group at bluffton self storage couldn't have been nicer or more helpful. People great, equipment needed attention.

Jena H. 
Rating:
5.0

Customer did not leave a comment.

MICKI U. 
Rating:
4.0

Tires were low and down 2 qts low on oil

Jim Y. 
Rating:
5.0

The entire experience was terrific!!!! Wonderful friendly helpful people work there as well!! I'm appreciative.Thanks Dorine

dorine B. 
Rating:
5.0

Have already recommended to several friends

Cliff W. 
Rating:
5.0

Customer did not leave a comment.

Glenn S. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

nancy M. 
Rating:
5.0

Customer did not leave a comment.

Kelly R. 
Rating:
5.0

No need for improvements! People are great!

Keith K. 
Rating:
5.0

Customer did not leave a comment.

JERRY M. 
Rating:
4.0

Customer did not leave a comment.

Darrell L. 
Rating:
5.0

Customer did not leave a comment.

BILL S. 
Rating:
2.0

Customer did not leave a comment.

Barry R. 
Rating:
5.0

They like all the other Uhaul places in our area are dropping trailer rental. I hope Uhaul can do something about that.

joe R. 
Rating:
5.0

Customer did not leave a comment.

Donald P. 
No reviews have been submitted for this location.

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