Easy and fast service.Charlene S.
Customer Reviews for Coping Place LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very convenient and efficient process. The only problem I had was taking a picture of the odometer at night with the digital glare. The website wouldn't accept the picture. I attempted over 20 times before it worked.Karla P.
Customer did not leave a comment.Calvin D.
Nothing, the overall experience perfect 👍🏾 👍,professionalism of the staff 👍👍🏾 clean vehicle full of fuel 👍👍🏾 automatic / easy driving 👍👍🏾 affordable 👍🏾👍 5 stars easyGreg C.
the tires are dangerous the tread is too lowEric H.
the tire treads on the truck were not safe. plus it took too long to connect with an agent through the appEric H.
My pick up time was at 11am. I got there 15 minutes early. The place wasn't open. I sat and waited and eventually called uhauls customer service and explained that I had been waiting for a pickup. They said to give them a few more minutes. A whole hour went by and I called customer service back and they checked to see if a code was available retrieve key from the lock box. They gave me a code and there was no key available. While I had customer service on the phone, a gentleman pulled up driving a uhaul service truck and he took the key out of the key return box to the truck I had reserved. He gave me the key and apologized for the locations failure to leave the key in the lock box. I completed my pickup and drop off on my phone. I paid to have the truck for 6 hours and only had it for 4 hours and 45 minutes. This will never happen again. I will never go to that location again.James W.
Very friendly service and nice family based business. Will use this location againWalter H.
The rep was so great and professionalJoan E.