Customer Reviews for Farm & Garden Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Farm & Garden Center

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Tony B. on

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Robbyn D. on

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Charlene M. on

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Latanya M. on

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george N. on

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christopher M. on

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I can't think of anything. Great service and a very interesting place. A convenience store that sells everything.

Robert S. on

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Allowed mileage didn’t meet the needs so was charged more than expected

Marie S. on

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Gene L. on

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Christopher C. on

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Rebecca A. on

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David R. on

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allen M. on

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Everything was excellent

Craig R. on

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This was the drop off location suggested. However, it was pretty far from where I delivered my goods. I passed other uHaul drop off places to get to this one... this added a lot of extra milage/cost etc. Ill likely not recommend uHaul to a friend.

kanisha S. on

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Very professional and timely.

Mike C. on

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Very friendly and helpful.

P A S. on

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Robert E. on

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RALPH D. on

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dock C. on

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david W. on

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Dale B. on

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friendly people

Debbie D. on

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The store owners were very friendly and helpful with hookup and safety tips

Lawrence M. on

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William C. on

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Lawrence T. on

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joe Z. on

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The guys at Farm and Garden here in Cedar Grove were very helpful. First time renting from UHaul. We’ll definitely be back!

Suresh P. on

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MIKE S. on

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stevey L. on

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No improvements necessary. Excellent experience! Thank you!

VIRGIL H. on

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GARRETT J. on

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The customer service was horrible! One told me one price when I picked it up, then the price went up after I dropped it off. False advertisement.

George N. on

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JAMES L. on

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Gregory H. on

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CAROLE H. on

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William S. on

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Nothing. Everything was excellent.

Mark P. on

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nicholas U. on

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I was charged for fuel, even though I put fuel in before returning the truck

Delois W. on

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Carmen J. on

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Larry K. on

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The gentleman was very informative and had the unit at the door waiting for me. Great user detail was provided.

william E. on

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The location itself was great with friendly service, and the truck was clean overall. However, the rental truck had a broken out sideview mirror on the passenger side - this made driving difficult and unsafe. Upon return, we were told that the UHaul company was slow when it came to maintenance/repair of its trucks. The local dealer had reported the problem to UHaul some time ago. We found the local dealers to be very responsive and highly recommend this outlet.

Daniel R. on

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william E. on

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Give out free candy bars and soda water

Janie H. on

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Erik O. on

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donald V. on

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sanekka T. on

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John S. on

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Very friendly and helpful staff. Great experience.

EDWIN M. on

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When I picked-up the vehicle, I was told the fuel tank was half-full (and according to the guage, it was). I was told to return it in that state (half-full) to avoid additional charges. There was no way for me to monitor the fuel flow in order to shut it off at 'half-full,' so I ended up filling it to the 3/4 mark, well over the half-full mark. This was reflected on the guage and is on the chart on my receipt. The attendant told me that I would receive credit for the over-fill on my e-receipt, however this is NOT reflected on my e-receipt. That is the only issue I have with the rental. Everything else was excellent.

Edward P. on

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Thomas H. on

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Randy & Jeff we’re friendly and helpful throughout the whole process. They even Loaned me a wrench to change my towing equipment. Even had free compressed air so I could top off my truck tires before hitting the road.

Emily L. on

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James L. on

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The man who was responsible for getting us our uhaul had no idea what he was doing. He had to call multiple people. In addition, he let at least 5 different customers go in front of us. Very unprofessional. I will not be using this location again.

Karl H. on

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Answered "no" to equipment maintained. The reason -- I rented a car dolly to pull single axle off the ground. The ratchets to tighten the "webs" over the tires were rusty. A little lubricant would have made my response positive. I don't believe this was "specific" to this location as the equipment gets moved around a lot between locations.

Mike C. on

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steven M. on

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Everyone was very helpful in explaining everything about using the trailer. Will recommend to others.

Kelsie N. on

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Dewey H. on

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Where do I start.I went to my local Uhaul dealer on September 27th and RESERVED a 15’ truck to pick up Thursday October 4th @ 4:30 PM. Wednesday October 3rd Uhaul calls me and informs me that a 15’ truck is not available at my local dealer and the closest place I could get one was 35 miles away.So in one weeks time they couldn’t get me the truck I RESERVED.So they have me now.I have no choice.I tell the lady that since I have to drive 35 miles that I won’t be able to pick up until 5:30 PM. I hang up the phone and get a text that my RESERVATION for 10:00 AM is scheduled.What time did I just say I told her?So I call back and get my RESERVATION for 5:30 PM scheduled.Shortly after that I get a call from the pick up location saying everything is okay and they will see me @5:30. So I drive 35 miles to pick up the RESERVED truck and arrive @5:15 only to find out that the ONE employee at the store doesn’t know a thing about my RESERVATION and has no idea how to rent a Uhaul. So he calls somebody and leaves a message that i’m there to pick up a truck I RESERVED.Eventually somebody calls the store and the whole process is done over the phone,not in person.So @6:15 i’m handed the keys to my RESERVED truck and I walk across the highway by myself and finally leave in the truck I RESERVED for 4:30 at my local Uhaul dealer and drive 35 miles back home and end up loading the truck until 10:00 when I was hoping to be done by 8:00 in order to rest up for my 200 mile drive at 4:00 the next morning. Long story short,what you RESERVE at one location may not be what and where or when you will get. BE AWARE because NOBODY warned me ahead of time.

gregory H. on

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Great experience.

Tracey K. on

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KEVIN C. on

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I rented and paid for a 5x9 they gave my wife the 4x8 had to make 2 trips.

brad J. on

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Carol L. on

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thane Van M. on

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Paul M. on

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MIKE B. on

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Absolutely recommend this location. Staff was courteous and professional. Quick drop off.

Kimberly C. on

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christopher L. on

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Vehicle was clean just smelled like old smoke.

Marjorie G. on

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Jeff T. on

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Andrew N. on

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Peter A. on

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ben C. on

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I have worked them twice and each time was a pleasant experience.

GENNY M. on

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The only reason I wont go back is they are far out of town and at a dollar a mile it costs to much. They were very nice and helpful I wish they were closer to town.

Roxanne T. on

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Andrew N. on

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Connie M. on

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Put the exact price on what you have to pay for everything. Didn't know it was going to be that much!!!

Richard H. on

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Carmen J. on

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Kellen D. on

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Chris S. on

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Loved the store, and the customer service was excellent.

Keri B. on

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Joseph D. on

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These guys are great

dale B. on

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Brittany B. on

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Rita D. on

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John M. on

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CHARLES V. on

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The location and drop off were great. No complaints, very nice people.

Jason B. on

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Patrick F. on

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Caleb B. on

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Susan C. on

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Richard S. on

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jo L. on

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James B. on

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Paul W. on

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Nothing. The experience was perfect

kim C. on

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Rebecca K. on

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