The only issue i had is . I drove the truck 15 km and got chargerd for 25L gas . So that was around $45. Everything else was so good . I have the picture of the gas gauge before and after . i am pretty sure. I didn't burn 25L Gas in 15Km.Navjot Singh U.
Customer Reviews for Gladstar Truck And Trailer Parts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ensure reserved extras are in the vehicle. I had ordered a furniture dolly and moving blankets but there was none when I took the truck. Also, during the course of my travelling, I ran into wet conditions and semi's were passing and spitting up dirty water, I turned on the wipers and hit the windshield washer fluid but there was none. Fortunately, heavy rains started and it allowed me to continue on.Brenda V.
Booked 2 dozen furniture pads, they only had 5. Was charged for a full dozen, the guy at the desk said he didn't have the ability to refund me the difference.Victoria M.
Customer did not leave a comment.JUSTIN M.
Customer did not leave a comment.Harold T.
The parking lot is so narrow. And the QR they posted on the key box was expired which caused me failed to return online by my cell phone and the local guy verified my return so lately and charged me one more day rental fee.QIANJIN G.
Customer did not leave a comment.HARKIRAT S.
Customer did not leave a comment.Danilo S.
There was no sign at all on the door or anywhere on the property to indicate address or business name, making it confusing to find the appropriate entrance. In fact, the door with the address number 2095 Logan was next door and belonged to a different business.Catherine A.
There was supposed to be a hitch available for purchase at the location. We had to drive to another location to buy one and then return to this location to get trailer. Extra 45 minutes to rectify.Craig F.
Customer did not leave a comment.Steve S.
This location was an absolute nightmare. My reservation was confirmed two days before, but the pick up time and location changed. I'd hired movers, and and left a few hours between pick up and them arriving, so that shortened my window. But then it took THREE hours to get my truck. It had never been dropped off and the person working just never bothered to check where it was. He was unhelpful, and at one point, as I asked him to call someone to find out where my truck was, told this person I was yelling and screaming at him, while I stood there dumbfounded as he straight up lied. I was moving out of province and told there were absolutely no other trucks in the entire city of Winnipeg. I was offered a measly $100 discount when the overall charge was higher than I'd been given leading up to this. Every single thing about this was a nightmare. I didn't even have the equipment I ordered in the truck to help with moving. And then the person put the wrong drop-off location on my order. I'm in Canada and he put the US. During covid, when borders are closed. I didn't even realize that til after we'd left. I almost lost my movers because of this horrible service. The employee even told me 'Trucks come and go all day, there's no guarantee'. Like, you're Uhaul. Your whole purpose is to have a truck to move. And at the end, I went to pay with debit and was told I couldn't. After all that, I almost lost my truck entirely. Never, ever, choose this location.Melissa W.
Customer did not leave a comment.Ryan R.
Entrance door needs a new handleDaniel E.