Hicks Sales & Rentals
(U-Haul Neighborhood Dealer)

80 reviews

19471 US Hwy 69 N   Lindale, TX 75771

(903) 569-5205

Hours

  • Mon-Sun: 8 am - 6 pm

Contact Us

(903) 569-5205

19471 US Hwy 69 N
Lindale, TX 75771

Hours

  • Mon-Sun: 8 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
4.0

Customer did not leave a comment.

Ammone P. 
Rating:
5.0

It was good customer service. I just want to let you guys know that the trailer was returned on the 3rd of January

Arizona S. 
Rating:
5.0

Customer did not leave a comment.

Alton R. 
Rating:
3.0

Customer did not leave a comment.

Darien S. 
Rating:
5.0

Was very helpful. He surely helped in the whole process.

David F. 
Rating:
5.0

I enjoyed my time with these people very friendly!

Jonathan M. 
Rating:
1.0

Customer did not leave a comment.

Ronald D. 
Rating:
5.0

Fantastic experience. Great staff.

ANTON R. 
Rating:
5.0

Representative at this location is very nice and professional ...and very thorough.

JERRY A. 
Rating:
5.0

Excellent customer service

Brenda S. 
Rating:
4.0

Customer did not leave a comment.

Jack M. 
Rating:
5.0

Customer did not leave a comment.

Alton R. 
Rating:
5.0

very friendly and the trucks were clean and well maintained

MICHAEL K. 
Rating:
3.0

The folks at Hicks are friendly and most efficient with their service. We will both recommend and use them again.

Mark D. 
Rating:
5.0

Great people.. fantastic service

ANTON R. 
Rating:
5.0

The GPS is all that is out of whack. The experience, the people and the service was excellent. Will definitely use again. Thank you Thank you Thank you.

jovita S. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

Travis P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Matt R. 
Rating:
5.0

Great customer service. I would recommend everyone use this location if you need any U-Haul equipment. Thanks again

JERRY L. 
Rating:
5.0

The customer service was top notch! I highly recommend the fine folks who run this location.

Jeric G. 
Rating:
5.0

The couple at this location went above & beyond to help me resolve issues the previous location had mismanaged. They are to be highly commended for being knowledgeable, patient, & friendly. Above all, they truly know what it is to be in a service industry! I highly recommend this location!

anna T. 
Rating:
5.0

Kind and gracious service! Thank you!

Nikki A. 
Rating:
4.0

They already do a great job

James T. 
Rating:
5.0

Customer did not leave a comment.

Patrick B. 
Rating:
5.0

Customer did not leave a comment.

Beverly B. 
Rating:
4.0

The people were very friendly and accommodating, but they only had one of the trailer size that I needed.

DAve M. 
Rating:
4.0

Customer did not leave a comment.

Jeremy S. 
Rating:
3.0

Make it a little more professional. We felt like we interrupted family life.

James T. 
Rating:
5.0

She went above and beyond to help me. I will definitely use them again!!!

Melody R. 
Rating:
4.0

Customer did not leave a comment.

Don F. 
Rating:
5.0

Great and fast service

amy R. 
Rating:
3.0

Customer did not leave a comment.

Shelly A. 
Rating:
5.0

Customer did not leave a comment.

Kimberly O. 
Rating:
5.0

Customer did not leave a comment.

ALLEN H. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY P. 
Rating:
5.0

The man who checked us in was very friendly and helpful. We will us then again if a uhaul is ever needed.

ELIZABETH J. 
Rating:
5.0

Have used this location twice, and received excellent customer service both times!

Thomas H. 
Rating:
4.0

The couple running g this location was extremely helpful and friendly!

Michael M. 
Rating:
5.0

Easy, fast and practical

Anton R. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Keep doing what y'all are doing!!

Petrick M. 
Rating:
4.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Customer did not leave a comment.

MAX G. 
Rating:
5.0

Customer did not leave a comment.

Phillip C. 
Rating:
5.0

Mr. Brandon Hicks was very pleasant to be around and very helpful. I didn't have to stand around and wait for him he was there on the spot. I would recommend his location to everyone. I will be renting from him in the future.

William W. 
Rating:
5.0

Customer did not leave a comment.

Shawn G. 
Rating:
5.0

Customer did not leave a comment.

wayne H. 
Rating:
2.0

I have rented the same size trailer twice in a matter of 3 weeks, every time the pick up people have been rude. Today when I went to return said trailer, the location was closed, I called a different location in Madison and was told it's not their problem. I had to unhook the heavy trailer by myself. Not happy

Sherry A. 
Rating:
1.0

On Saturday,May 30, 2020 I visited hicks sales rentals-(10774) and had to go to a ATM to pull cash out due to credit system being down. Which is an additional charge of $3.50. Which wasn't a problem until the guy/owner complained about how another customer got upset and he called U-Hual for the lady to let her speak to a U-HAUL representative directly because he didn't need her service. So , I told make/owner that I had to pick a 62” zero turn mower and stress repeatedly that I needed a trailer with a gap big enough to haul/clear gate ramp of 62”. He stated he's the only one around her that have an 6x12 trailer, which is the biggest trailer. While picking up the mower, we could not get the mower on the trailer. I'm guessing the trailer ramp needed a additional clearance of 5-6 more inches. I then had to return trailer approximately 11/2 hour later, while still being charged $38 and some change. The female/owner and daughter came out to help disconnect trailer. I then notified her what her husband said and how this was a complete waste of money and I was unhappy as a customer. I shop which U-Haul a lot, in fact I just drop a enclosed trailer off just the day before. The female/owner didn't have an response. I left this location with no closer. I will take business elsewhere due to this experience.

micheal D. 
Rating:
5.0

Just minutes after dropping the truck off, the owners of this location found some of my belongings in the cab of the truck and called me to inform me of it. Thank you

Jeffrey P. 
Rating:
5.0

Great customer service

Virginia S. 
Rating:
4.0

Customer did not leave a comment.

Kati W. 
Rating:
5.0

Super easy return process and Brandon was very kind and helpful.

Cari F. 
Rating:
3.0

Customer did not leave a comment.

Melissa W. 
Rating:
5.0

Customer did not leave a comment.

Floyd H. 
Rating:
5.0

The gentleman at the counter was very helpful.

Ericenia F. 
Rating:
5.0

staff went out of their way to help us move during this difficult season with the Covid-19 sheltering.

Lisa S. 
Rating:
5.0

Customer did not leave a comment.

Brittany I. 
Rating:
5.0

Staff was awesome. Friendly and helpful staff.

Phillip C. 
Rating:
5.0

Customer did not leave a comment.

Philip F. 
Rating:
5.0

Great service

Mark S. 
Rating:
4.0

Customer did not leave a comment.

Aaron M. 
Rating:
4.0

Customer did not leave a comment.

Alison S. 
Rating:
5.0

Customer did not leave a comment.

Marjorie F. 
Rating:
5.0

The service was great and the employee's was very helpful. If I ever need to rent another U-Haul I will definitely renting from them

Bryce W. 
Rating:
4.0

Not just this trailer but all of the U-Haul equipment could stand a good washing

Ryan S. 
Rating:
5.0

Customer did not leave a comment.

Phillip C. 
Rating:
5.0

Great people and service. Hard working and professional.

Amy R. 
Rating:
5.0

Customer did not leave a comment.

Steve R. 
Rating:
5.0

Customer did not leave a comment.

Steve R. 
Rating:
5.0

Customer did not leave a comment.

Carroll A. 
Rating:
5.0

Very helpful and courteous staff

Amy R. 
Rating:
5.0

Customer did not leave a comment.

Sherry C. 
Rating:
5.0

Customer did not leave a comment.

Mary L. 
Rating:
3.0

Customer did not leave a comment.

Samuel M. 
Rating:
4.0

Friendly service. Truck was out front waiting on me. Quick in and out.

Craig S. 
Rating:
5.0

Nothing the dealer was extremely helpful and courteous and competent. We were glad we got the smart move insurance though. The entire experience was quick easy and reliable

William E. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top