Customer Reviews for Jim Campen Trailer Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jim Campen Trailer Sales

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Michael T. on

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Dale T. on

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Reasonable price. Great equipment

Jared S. on

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Duncan B. on

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william V. on

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Kathy S. on

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This was not our original pick-up location. We had to be re-routed to this location because our truck was not available at our original pick-up location due to a U-Haul scheduling issue. This caused a little concern on my part for future reservation. I may need to look at other rental companies.

John S. on

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Pay attention and clean up the equipment!

Jim O. on

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James B. on

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Nothing

DANE B. on

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NATHAN O. on

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Had the uhaul vehicle I needed for my move easy with it. The ramp is abit more of a two person job but One person can manage it ramp was safe to use. I would go back to them for what I needed had more options too that caught my eye.

Dennis K. on

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PATRICK M. on

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Chad C. on

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Filled up when I completed my move. 85.00, my trip was 18 miles.

Linda S. on

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Dropped the trailer after hours.

Shawn B. on

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Ted M. on

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Marcie C. on

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Very friendly and helpful!

thomas H. on

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thomas H. on

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kirk N. on

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John G. on

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Michael C. on

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Originally, I wanted this trailer at 8 am at the location closest to my house, which must have close to 50 trailers and trucks sitting around at any time. Then, later I got an email that the trailer would have to be picked up at another location that didn’t open until 9 am. So, already a hour behind. Next, I arrive at the second location to find that they don’t have the trailer I had a reservation for. I called someone who was supposed to be a district manager, I think it was Daryl, ( phone number 601-347-4348). I asked if I could have a small panel van for the same price as my time and patience was running thin. I was told that I could only get a van if I paid mileage, which was unacceptable, as it would have made the rental over $100 past the trailer cost. After about 30 minutes, the found me a trailer that I had to drive to a third loacation to pick up. By this time, it was after 10am, 2 hours past the original pickup time. I finally got a trailer at 10:45am. 2 hours and 45 minutes later than I wanted. I will be applying to my $50 reservation guarantee. This seems to happen every time I try to reserve a trailer at U-Haul. One time you moved my pickup location across town, only to get there and get sent back to the original location to pickup. I hope I don’t have a need for your rental service in the future.

James S. on

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Shane W. on

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JAMES B. on

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DANIEL H. on

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Pruett W. on

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DON L. on

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DAVID B. on

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Very fast checkout. Easy return, just parked the truck and used the key drop-box. Very convenient and hassle free.

Wayne W. on

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Make sure to let the customer know if you need to change the pick up location. was not until the morning of pick up when I read the latest text that I saw the change.

Wilfred S. on

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Mike at Campen trailer sales also had major difficulties completing the contract on your system. In all, my effort to get the dolly cost me about 4 hours of my struggles (~1 1/2 hrs) reserve another 1 1/2 hours in Metter, GA and another hour at drop off. I don't know how long Mike had to struggle after he released me. Perhaps the system will work on my next need.

JEFFERY N. on

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Faith R. on

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Gina J. on

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Terry G. on

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Sarah L. on

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Customers should know about fees when they went a truck so they are not surprised when they drop it off!!! Never using UHAUL AGAIN!!

Bryan H. on

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PATRICK W. on

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It was a nice sturdy truck and fit all of the things well.

Andrew B. on

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Michael K. on

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Raymond A. on

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Be more competitive with one-way rentals.

Randy H. on

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Great people to work with.

Valerie H. on

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Norman F. on

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Kenneth M. on

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Valerie H. on

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Staff was friendly and efficient.

David F. on

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I waiting 45 mins there was only one other custom in the place and trailer leaked and messed up the stuff I was moving they give me the wrong drop off info.

richard F. on

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Supply a jack for the trailer.

Marc R. on

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I reserved moving blankets, but they had none.

Wes M. on

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Michael H. on

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William L. on

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Jay D. on

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Truck was dirty Charged me double- crooks. I guess because it was a little late but they were closed. Will not be going back.

Beverly C. on

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Vehicle was clean inside but the windshield was rather dirty inside and out

Russell R. on

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Thank you for helping us in this time of need.

Jim O. on

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THOMAS P. on

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I got a gas bill today, which was not expected. I was told to have the tank at 1/4, as it was when I picked it up. I stopped twice for gas to assure of the 1/4 full tank. I have e-mail a complaint.

Brian R. on

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Seamless transaction. No issues.

JOHN Z. on

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Unfriendly staff. I had to unhook trailer myself. Should have just kept the trailer.........

dwayne M. on

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Kenneth H. S. on

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Christina M. on

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The man who helped me, can't remember name, was very nice and helpful. Will rent from here again in the future. Thanks!

stephanie A. on

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Matt M. on

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Stephen B. on

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Jane E. on

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The first 2 trailers we tried, the lights didn't work. They took the time to verify that the problem was not with my truck and then persisted to find me a trailer with lights that worked. The men were kind, respectful, professional and thorough.

Joshua G. on

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The truck has cigarette butts in the cab and spelled like smoke and the back was dirty and needed to be sweept out. The tank was had a quarter tank of gas left in it. When told about the truck being messy they said don’t sorry about it, it was no big deal and just to return it dirty.

Lawrence C. on

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I rented this online and got a quote for 232 and then because same trailer with twins drs and return in new Mexico he charged me 342 and said because of where I drop it off the price changed weird why the 232 cost did not stay.

ADAM C. on

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JAMES M. on

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Mary S. on

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This location is great has always been great I've never had any issues with them ever. I'll keep coming back.

Stephen G. on

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Drop off was with a reliable local dealer. Not a problem to drop the rental.

Frank C. on

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Gary J. on

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JAMES D C. on

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The Express check-in was great - we walked in and out in less than 5 minutes. Will definitely do this again!

Steve O. on

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William L. on

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Repeat user. They have always been very helpful.

Paul C. on

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the truck lower on gas twice than what we were told and then we were charged for bringing it back low. Shame we will not be able to use the place again because it's convenient. The lady on the phone a little rude but owner was a nice guy. The guy that we dealt with told us we should have shown him that it was low on gas. I took a picture of the gas gauge but I pointed out to him that he was asking us to do his job and he knew that it was low because he obviously checked it himself. Will not return do not recommend.

Christine P. on

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JOHN P. on

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My go to place when needing to haul something that won't fit in my SUV.

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I called this location when the first dealer didn't have my trailer, they had one but it was reserved so they gave me the Saludia location.

brett H. on

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deena M. on

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Very helpful in attaching the trailer and making sure lights are working, etc. I rent from here often.

Randy H. on

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Very good experience. Will definately rent again when i need equipment.

Lee N. on

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totally satisfied.

Alexandra W. on

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Todd W. on

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First pick up location was closed and we waited 2 hrs. no one came. We had to rebook from another location. Unacceptable

Ron R. on

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JOHN K. on

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James C. on

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Your weekend billing has to be addressed. The store is closed from Saturday at 2pm and reopens on Monday at 8am. I returned the trailer on Saturday afternoon at 5pm. I was billed for the entire weekend to Monday am You over charged me!!! I want my money refunded.

FRED H. on

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GREG M. on

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Was sent here after going to the specified drop off location.Was told they don't accept trailers even though there were 8 trailers there.

Laicee D. on

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I must say I reserved with another location and the guy wasn’t there. Which made me late to where I needed to which caused me to miss my flight and my connecting flight. But thanks to this gentleman I was able to get what I needed done. The other place should be shut down

greg S. on

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Matthew F. on

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There was an issue with the customer before me to which the representative said that it would take some time in the system to correct. At this point, move on to the next customer or at least acknowledge my existence. The truck had scratches on the side which was then claimed during my move once dropped off. I had rented moving blankets, I asked what I needed to do to return them and the representative said nothing, just to toss them in the back of the truck and they would be taken care of. Did to this statement, I was charged a cleaning fee because they were not returned properly. Overall, poor service that costed me lots more time and money at the end of the experience. Not satisfied.

David L. on

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Ryan V. on

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I was impressed with the professionalism of the uhaul staff there. I dropped the vehicle off after closing hours and they called me the next morning to let me know what the final charge was, which I appreciated.

Charles G. on

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Everything was perfect and went smoothly. The service was great and prompt. I only wish I could have picked up the trailer earlier in the morning. The location I chose opened at 8:00 am. After all training, set-ups, etc, it was about 8:45 before I got on the road.

Anthony C. on

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Great customer service!